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Boulanger

Electroménager and multimedia retailer with services

Appliance Service Technician - Home Services

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeVersailles, FranceIn-person

About the Job

Requirements

  • At least two years of experience in a similar position.
  • A passion for home appliances and technical work.
  • A strong customer-service orientation.
  • Teamwork and autonomy.

Responsibilities

  • Visit customers' homes to diagnose and repair appliance problems, with the goal of resolving issues on the first visit.
  • Advise customers on using their appliances sustainably and propose additional services that support their eco-responsible approach.
  • Ensure customers are fully satisfied with the intervention.

About the Company

Boulanger

Electroménager and multimedia retailer with services

Boulanger is a French retailer that specializes in home appliances and multimedia, with more than 220 stores and a strong online presence via boulanger.com. Customers shop in-store or online and can access services such as same-day delivery in Paris, next-day delivery across France, product setup, remote or in-home assistance, seven-day support, subscriptions, rental options, and reconditioned products, with its products designed under three in-house brands (Listo, Essentielb, Skillkorp). It differentiates itself through a customer-first culture built on expert guidance, clear and simple solutions, and a broad ecosystem of services, along with a focus on developing its employees. Its goal is to achieve high customer satisfaction by combining expert guidance, convenient delivery and installation, flexible purchasing options, and accessible products through an omnichannel approach.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lesquin, France
Founded
1954

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