Medior Social Media Manager

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. www.dept.global

JOB PURPOSE

This role is part of our Creative & Media team based in Rotterdam and Amsterdam. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients.

WHAT YOU'LL DO:

A strong brand presence on social media takes more than just great ideas; it requires clear direction, structure and consistency. As a Medior Social Media Manager within our team, you are the organisational driving force, ensuring that the social channels of leading brands such as Nikon, Visa and Praxis always run smoothly and perform at their best.

You are the driving force behind the scenes. Acting as the key link between clients, strategists and our creative team, you bring structure and momentum to the entire process. From day-to-day channel management and content planning to larger brand activations, you coordinate the workflow from A to Z. You translate client requests into clear, focused briefs, manage deliverables and deadlines, align expectations and make sure everyone knows exactly what needs to be done.

At the same time, you bring valuable strategic insight and creative thinking to the table. While you won't be creating the content yourself, you have an in-depth understanding of how each social platform works. By staying on top of the latest online trends, understanding how algorithms evolve and knowing how communities respond, you actively contribute ideas around formats, timing and channel strategies. You challenge ideas and briefs, assessing both their feasibility and their relevance to the social media landscape.

Your mission? To bring clarity, structure and consistency to our channel and project management, enabling us to create impactful work together. With your strong organisational skills, excellent communication and sharp understanding of social media, you ensure our clients stay one step ahead, both strategically and operationally.

KEY RESPONSIBILITIES

• Creating a debrief with the client (including calendar);
• Briefing the creative teams (brand-focused content);
• Guarding the briefing and brand guidelines during the creative process;
• Alignment with traffic on planning;
• Alignment with paid social on briefing/(paid) assets when needed;
• Ensuring assets are created and delivered on time, according to briefing and brand guidelines;
• Delivery of assets to client via appointed tools;
• Organic reporting & recommendations based on KPIs and trends;
• Ongoing social listening, spotting trends etc;
• Overall go-to thought leader on everything organic social (trends, tooling etc.);
• Completing work to a deadline, often with fast turnaround times;
• Be aware of, and respond to current platform updates, media trends and pop culture;
• Use your experience and ideas to contribute to the development of our creative process.

WHAT YOU BRING:

• Relevant work experience in a social media manager role within a creative and fast paced environment.
• Expert knowledge of scheduling and social media platforms including TikTok.
• You are always up to date with the latest trends and developments in social media, culture, gaming and music.  
• Strong presentation skills.
• Ability to react quickly in an environment where flexibility and adaptability are essential. 
• Ability to remain focused under pressure and work under tight deadlines. 
• Works well within a team and with clients.
• Fluent in Dutch and Dutch culture.
• Excellent English written and verbal communication skills. 

WE OFFER

• A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year. 
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card. 
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• You can discover even more employee benefits here.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.