Account Manager

Role Description

Principle Accountabilities:

• The Account Manager is responsible for the management and sales for specifically assigned clients.
• The Account Manager maintains Airswift’s current/new client and contractor base to leverage existing service lines & continue to penetrate all services lines to develop net new GP growth. 
• The Account Manager is responsible for developing trusted advisor relationships with key line managers, contractors, stakeholders and executive sponsors. 
• Responsible for the interaction with the Delivery Centre to cover all client delivery needs across the Account Managers specified clients.
• Works effectively with the client to bring new requisitions, plans sourcing delivery, facilitate job interviews and placements.
• Responsible for obtaining client work orders and new authorizations. 
• Meet sales targets (KPIs) which are agreed with Regional Sales Director. Monitor and review monthly sales performance against forecast.
• Adheres to the local regulatory requirements and deliver to customer policy and regulatory requirements.
• Responsible for supporting Contractors and Assignees throughout the duration of their assignment from on-boarding to off-boarding. 
• This includes all pre-access requirements, logistics, document recording, tracking of recharges, and ongoing support to queries

Skills, Knowledge, and Experience:

• Excellent Microsoft skills, in particular Word & Excel.
• Strong demonstrable client service skills.
• Ability to identify new opportunities within a customer.
• Accredited degree or equivalent work experience.
• Ability to demonstrate client relationship skills, analyze opportunities, qualifying potential service lines and scope.
• Ability to network at a senior level.
• Account management experience with a proven record of providing excellent customer service.
• Strong interpersonal, communication, organization and time management skills.
• ​​​Ability to foster teamwork when working cross functionally.
• Highly self-motivated and objective driven.

What we can offer you!

• Attractive monthly base salary + competitive performance bonus.
• Genuine career progression opportunities, either locally or globally!
• World-class training programmes and development opportunities.
• Team driven environment, supportive culture with a focus on work-life balance.
• Career breaks available after one year.
• Real time recognition through our employee reward platform.
• Mental Health First Aiders to signpost you to support when you need it.
• Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
• Charity days for various important causes such as Relay for Life and Earth Day.

Our Core Values:

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growthrequires change, challenge, risk and sacrifice - we will always choose growth.
• Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Visit our website and social media to find out more! - www.airswift.com