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PENN Entertainment

Operates casinos, racetracks, and online betting

Food Server-Cafe

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeJackpot, NV, USAIn-person

About the Job

Requirements

  • Six months of server experience in a dining establishment is preferred.
  • Previous cash-handling experience is preferred.
  • Excellent guest-service skills are required.
  • Ability to operate a point-of-sale system and/or adding machine, make change, and count money is required.
  • Basic mathematical skills are required.
  • Ability to work varied shifts and hours is required.
  • A high school diploma or GED equivalent is preferred.

Responsibilities

  • Greet guests promptly with a pleasant disposition.
  • Know the menu, daily specials, food preparation, and prices.
  • Use suggestive selling for items such as cocktails, appetizers, and desserts.
  • Take guest orders and enter them accurately into the computer.
  • Anticipate guest needs, clear tables between courses, and keep beverages filled throughout the meal.
  • Present the check for payment after guest needs have been met.
  • Complete assigned side work and additional daily tasks.
  • Serve food and beverages with trays and covers, including sides and accompaniments, efficiently and in accordance with service standards and sequence.
  • Check whether guests are enjoying their meals, address problems, and promptly notify the Assistant Restaurant Manager on duty when needed.
  • Inform the Assistant Restaurant Manager about guest or team-member situations that cannot be handled directly.
  • Serve food and beverages quickly, efficiently, and courteously.
  • Support and demonstrate customer service in accordance with department and company standards and programs.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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