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Holland & Knight

Full-service law firm for corporate matters

IT Support Specialist

Full-TimeUpdated on 10/23/2026
$35.50 - $53.20/hr+ Bonus opportunities
Mid
Bachelor's
Washington, DC, USA
In PersonOn-site in Washington, D.C.; occasional business travel to other H&K sites and off-site events as needed.
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • At least 3 years of experience in a corporate environment.
  • At least 3 years of technical support experience.
  • Experience using and supporting Microsoft Windows 10 and the Microsoft Office Suite, especially Outlook and Word.
  • Experience supporting and troubleshooting Cisco VoIP phone and voicemail systems.
  • Experience supporting and troubleshooting web conferencing tools, especially Zoom and Microsoft Teams.
  • Experience using and supporting Apple and Android mobile devices and operating systems.
  • Experience configuring and supporting printers and multifunction devices.
  • Experience using ServiceNow to log IT incidents.
  • Knowledge of network troubleshooting.
  • General experience with server and network rooms, including patching network equipment, racking servers, and evaluating power and cooling issues.
  • Experience supporting and troubleshooting audio-visual equipment.
  • Strong customer service orientation and follow-through skills.
  • Analytical and problem-solving skills.
  • Ability to work in a team environment with minimal supervision.
  • Strong written and oral communication skills.
  • Ability to contribute to project documentation and positively impact an internal specialty support team or major project.
  • Ability to travel for business and work independently at different H&K sites.
  • Ability to lift and move equipment weighing up to 50 pounds.
  • Ability to work on-site at H&K offices.
  • Bachelor's degree.
  • IT certifications such as ITIL Foundations or A+, or equivalent demonstrated experience.
Responsibilities
  • Provide technical support to attorneys and staff.
  • Support office PCs, phones, IT peripherals, and IT infrastructure.
  • Thoroughly document work in the IT incident ticketing system.
  • Provide support for incidents escalated from IT Technicians or the Service Desk.
  • Provide technical support during on-site and off-site events, conferences, and meetings as needed.
  • Support office administration activities, projects, and priorities as assigned.
  • Participate with internal IT groups during projects and activities.
  • Respond to planned and unplanned power, HVAC, network, and other outages in the office.
  • Perform special projects and other duties as assigned.

About the company

Holland & Knight is a large law firm with over 1,400 attorneys practicing in more than 200 areas of law, serving corporations, government entities, and individuals. It earns revenue by billing for legal services, using hourly rates, fixed fees, or contingency fees depending on the matter. Its services include real estate, government contracts, private equity, and human rights, handling both complex corporate transactions and high-profile cases through strategy, negotiation, due diligence, and representation. It differentiates itself with a broad, integrated platform across many practice areas, a track record of sophisticated deals, strong pro bono and LGBTQ inclusion, and a global-ready capability to serve a diverse client base with a client-focused approach.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Tampa, Florida

Founded

1968

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Simplify's Take

What believers are saying

  • October 1, 2026 Jake Farquharson strengthens New York capital markets and REIT work.
  • September 28, 2026 Atlanta grew over 12 percent, adding Anne Cox-Johnson and peers.
  • September 2, 2026 Sarah Palmer deepens Boston venture-capital coverage across technology and life sciences.

What critics are saying

  • September 2026 breach reports expose client and employee data; malpractice and regulatory claims follow.
  • July 2026 MV Realty sued Holland & Knight for up to $1.2 billion in malpractice.
  • August 2026 GWG fraud claims survived dismissal, creating reputational damage and trial risk through 2027.

What makes Holland & Knight unique

  • October 2026 hiring spree spans M&A, litigation, national security, ECVC, and tax.
  • August 2026 Huntsville office targets defense, aerospace, cybersecurity, and government-contracting clients.
  • Holland & Knight's 36-location platform and HK Deal Flow connect capital and acquisition opportunities.

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Benefits

  • Unlimited Paid Time Off
  • Paid Holidays
  • Bereavement Leave
  • Parental Leave
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • 401(k) Retirement Plan
  • Profit Sharing

Company News

Holland & Knight
Oct 22nd, 2026
Holland & Knight advises Grupo Energía Bogotá on COP$400 billion commercial paper offering.

Holland & Knight advises Grupo Energía Bogotá on COP$400 billion commercial paper offering. BOGOTÁ (October 22, 2026) - Holland & Knight advised Grupo Energía Bogotá S.A. ESP (GEB) in its successful public offering of commercial paper (Papeles Comerciales de Deuda Pública Interna) listed on the Colombian Stock Exchange (Bolsa de Valores de Colombia) and registered on Colombia's Registro Nacional de Valores y Emisores (RNVE). The offering, completed on October 15, raised 400 billion Colombian pesos (approximately US$126 million). The offering received bids totaling approximately COP$1.34 trillion (approximately US$422 million), representing demand of approximately 5.35 times the amount initially offered. The issuance was the first completed under GEB's Programa de Emisión y Colocación de Bonos de Deuda Pública Interna and Papeles Comerciales de Deuda Pública Interna, which has a total authorized amount of up to COP$2.5 trillion (approximately US$789 million). In 2025, Holland & Knight also advised GEB in connection with the establishment of the program. Holland & Knight's representation of GEB was led by Partner Camilo Gantiva Hidalgo, with support from Senior Counsel Juan Felipe Fontecha Mejía. Related professionals. Related practices. Related industry. Related office. Media Contacts Efrain Avila-Martinez

Holland & Knight
Oct 21st, 2026
Holland & Knight ranks No. 1 for Platform Strength in 2026 Law360 Pulse Leaderboard.

Holland & Knight ranks No. 1 for Platform Strength in 2026 Law360 Pulse Leaderboard. MIAMI (October 21, 2026) - Holland & Knight has been ranked No. 1 for Platform Strength among the nation's 100 largest law firms and No. 8 overall in the 2026 Law360 Pulse Leaderboard, an annual assessment of law firms' reputation, capabilities and market presence. Law360 Pulse introduced Platform Strength as a new core component of its methodology this year, recognizing firms with the breadth and depth of resources needed to meet evolving client demands. According to Law360 Pulse, the category evaluates a firm's investment across practice areas and strategic markets, as well as its ability to adapt as client needs and business priorities change. For clients, platform strength is about more than size or geographic reach. It reflects access to integrated teams that can draw on deep experience across practices, industries and jurisdictions to help address increasingly complex business and legal challenges. Whether navigating high-stakes disputes, transformative transactions, regulatory developments or emerging risks, clients often need counsel that can bring together the right capabilities quickly and seamlessly. The Law360 Pulse Leaderboard evaluates firms across three pillars: Prestige, Platform Strength and Practice Footprint. In announcing this year's rankings, Law360 noted that the firms at the top of the leaderboard have demonstrated a strong foundation, active market presence and high regard among clients and peers. Holland & Knight's recognition reflects the Firm's continued investment in talent, strategic growth and cross-disciplinary collaboration designed to help clients navigate a rapidly changing legal and business environment.

Holland & Knight
Oct 1st, 2026
Capital markets and M&A partner Jake Farquharson joins Holland & Knight.

Capital markets and M&A partner Jake Farquharson joins Holland & Knight. NEW YORK (October 1, 2026) - Holland & Knight continues to strengthen its nationally recognized Corporate, M&A and Securities Section with the addition of Jake Farquharson as a partner in the Firm's New York office. Prior to joining Holland & Knight, Mr. Farquharson was a partner at Clifford Chance. Mr. Farquharson focuses on domestic and international capital markets transactions, mergers and acquisitions, strategic joint ventures, platform formations, and other corporate finance and general corporate transactions. He represents sponsors, issuers and investment banks in their public and private capital raising activities. Mr. Farquharson advises clients across a range of industries, including real estate and real estate investment trusts (REITs), Fideicomiso de Infraestructura en Bienes Raíces (FIBRAs), energy and infrastructure, hospitality and gaming, healthcare real estate and specialty finance involving mortgages, online consumer loans, corporate middle-market loans and other private credit assets. Mr. Farquharson has participated in more than $15 billion in equity capital raising transactions, including initial public offerings (IPOs), follow-on equity and debt offerings, pre-IPO financings, 144A and Regulation S offerings, and other private placements. He also acts as regular outside counsel to many of his clients, advising on securities compliance, corporate governance and other advisory matters. "We're excited to welcome Jake as he brings a sophisticated capital markets practice, with deep experience guiding clients through transformative transactions. His high-quality training and exposure to complex institutional work reflect the caliber of technical skills and experience we look for to enhance our existing capabilities," said Amy Leder, executive partner of Holland & Knight's New York office and co-chair of the Firm's Corporate, M&A and Securities Practice Group in the Northeast region. "Jake's practice complements the Firm's existing corporate and capital markets capabilities, particularly in enhancing offerings to institutional clients and continuing to build out our equity capital markets bench, and his REIT and real estate-focused experience aligns well with the Firm's core strengths in those sectors." "The depth and breadth of Holland & Knight's platform in the U.S. and across the globe, as well as its innovative culture, provide the ideal environment for me to continue supporting clients in achieving their goals," Mr. Farquharson said. "The Firm also has core strengths in real estate and REITs and a strong presence in Latin America, which are a natural fit for my practice. I look forward to collaborating with my new colleagues to deliver results for clients." Mr. Farquharson earned a J.D. degree from Northeastern University School of Law, an MBA degree from Northeastern University School of Business Administration and a B.A. degree from Tufts University. Mr. Farquharson is admitted to practice in Massachusetts and New York. Recently recognized as the Private Equity Law Firm of the Year by the Global M&A Network and M&A Law Firm of the Year by M&A Advisor, Holland & Knight regularly ranks among the leading M&A and private equity law firms in reputable, benchmarking league tables published by Bloomberg, LSEG, Mergermarket, PitchBook and The Deal. Through the HK Deal Flow(SM) program, Holland & Knight facilitates deal leads for clients and prospective clients by matching acquisition or capital raising opportunities with buyers and investors. Related professional. Related practices. Related industries. Related office. Media Contacts Efrain Avila-Martinez

Holland & Knight
Sep 30th, 2026
The Legal 500 United Kingdom 2027 guide recognizes Holland & Knight among top law firms in transportation.

The Legal 500 United Kingdom 2027 guide recognizes Holland & Knight among top law firms in transportation. LONDON (September 30, 2026) - Holland & Knight has earned top rankings in the 2027 edition of The Legal 500 United Kingdom guide. The Firm is recommended in two practice categories, and four individual lawyers in its London office and one U.S.-based lawyer are recognized in the guide, some in more than one category. Additionally, two attorneys are named "Leading Partners." * Finance: Transport Finance and Leasing * Transport: Aviation The following attorneys are recognized as Leading Partners: * Debra Erni - Finance: Transport Finance and Leasing * Victoria Koob - Transport: Aviation The following Holland & Knight lawyers are recommended in the guide in the Finance: Transport Finance and Leasing practice category: * Michael Holt * Victoria Koob * Richard Sharman The following Holland & Knight lawyers are recommended in the guide in the Transport: Aviation practice category: * Phillip Durham * Richard Sharman Related professionals. Related practices. Related industries. Related office. Media Contacts Sagine Philitas

Holland & Knight
Sep 28th, 2026
Holland & Knight continues Atlanta growth with addition of top Corporate M&A partner Anne Cox-Johnson.

Holland & Knight continues Atlanta growth with addition of top Corporate M&A partner Anne Cox-Johnson. ATLANTA (September 28, 2026) - Holland & Knight continues to strengthen its market-leading Corporate, M&A and Securities Section nationwide with the addition of Anne Cox-Johnson, a recognized leader and trusted corporate advisor, as a partner in the Firm's Atlanta office. The addition of Ms. Cox-Johnson follows recent Atlanta-based arrivals, including Gaming Partner Joshua Kirschner and Regulatory Partner Jill Keller Hengen. Ms. Cox-Johnson was previously a partner with McDermott Will & Schulte. Holland & Knight's Atlanta office has grown by more than 12 percent in the past year. The growth reflects the Firm's continued investment in Atlanta, one of the country's fastest-growing legal markets. With more than 30 years of experience, Ms. Cox-Johnson advises public and private companies, boards and private equity-backed companies on complex transactions and related business, governance and strategic matters, with a particular focus on mergers and acquisitions (M&A), strategic investments and corporate transformations. Her clients span across a broad range of industries, including beverage and consumer products, technology, healthcare, manufacturing, telecommunications and retail. Ms. Cox-Johnson has been consistently recognized as a leading Corporate/M&A attorney in the Chambers USA guide since 2024. "Atlanta is one of the most dynamic legal markets in the U.S., and Holland & Knight's continued investment here reflects our commitment to meeting the evolving needs of clients across the Southeast and beyond," said Chris Dillon, executive partner of Holland & Knight's Atlanta office. "The addition of Anne, along with our other recent arrivals, underscores the caliber of talent that is drawn to our Firm and is a reflection of the strength and momentum we've built in this market. We are thrilled to welcome Anne and look forward to the depth and perspective she brings to our clients and our team." "Our Atlanta office continues to expand, and Anne's decision to join the Firm is a testament to the platform we've built here," said Ivan Colao, Practice Group Leader for Holland & Knight's Corporate - South Practice Group. "Her experience representing public companies and boards in billion-dollar mergers, strategic acquisitions, divestitures and going-private transactions, including significant matters for some of the world's most recognized consumer brands, will further enhance our ability to serve companies and private equity sponsors on their most complex transactions. We are delighted to welcome her to the Firm." "I am excited to join Holland & Knight at a time of continued growth for the Firm's Atlanta office," Ms. Cox-Johnson said. "The Firm has assembled a broad bench of talent in this market, backed by the full resources of a national platform. Today's clients want advisors who can combine deep experience in public and private company transactions with multidisciplinary capabilities across industries and markets, and that is exactly what Holland & Knight delivers. I look forward to collaborating with my new colleagues to help clients achieve their goals." Ms. Cox-Johnson earned a J.D. degree from Vanderbilt University Law School and a B.A. degree from the University of Tennessee. She is admitted to practice in Georgia and New York. Recently recognized as the Private Equity Law Firm of the Year by the Global M&A Network and M&A Law Firm of the Year by M&A Advisor, Holland & Knight regularly ranks among the leading M&A and private equity law firms in reputable, benchmarking league tables published by Bloomberg, LSEG, Mergermarket, PitchBook and The Deal. Through the HK Deal Flow(SM) program, Holland & Knight facilitates deal leads for clients and prospective clients by matching acquisition or capital raising opportunities with buyers and investors. Related professional. Related practices. Related industries. Related office. Media Contacts Sagine Philitas