IT Officer/Executive
About the job
- A bachelor's degree in Information Technology, Computer Science, or an equivalent discipline is required.
- Two to three years of hands-on experience in IT support, helpdesk, or system administration is required.
- The candidate must be able to troubleshoot hardware, software, and network issues and provide user support.
- The candidate must be able to prioritize multiple tasks and provide timely user support.
- The candidate must maintain documentation and organizational records.
- Provide technical support for desktops, laptops, MacBooks, printers, email, internet, and other end-user devices.
- Install, configure, update, and maintain operating systems and software applications.
- Support users with Microsoft 365, ERP, HRMS, Power BI, HubSpot, Salesforce, Shopify, and online meeting platforms.
- Troubleshoot LAN/WAN, Wi-Fi, internet connectivity, routers, switches, access points, and VoIP/IP phone systems.
- Perform first-level support for Android and iOS devices, including email and application configuration.
- Assist with server room maintenance, UPS monitoring, cabling, and basic server monitoring and restarts.
- Support basic administration of cloud platforms such as Microsoft Azure, AWS, and Google Workspace.
- Coordinate with internet service providers and external vendors for IT-related issues.
- Monitor antivirus and endpoint security solutions and ensure systems remain updated.
- Manage Active Directory and Microsoft 365 user accounts, access rights, and password resets.
- Support backup verification, endpoint management, and adherence to cybersecurity best practices.
- Use AI tools such as ChatGPT, Power Automate, Excel AI, and Claude AI to automate routine tasks, prepare reports, and improve productivity.
- Maintain IT inventory, software licenses, warranties, and asset lifecycle records.
- Record incidents and resolutions through the organization's ticketing system.
- Develop and maintain standard operating procedures, onboarding and offboarding documentation, and IT setup guides.
About the company
Interwood Mobel is a family-owned furniture and interior solutions company in Pakistan that designs, manufactures, and sells home and office furniture and fixtures, including kitchens, doors, wardrobes, and flooring. It runs a 600,000-square-foot Lahore facility equipped with European machinery and robotics for coating and polishing, supporting mass production and in-house design development. The company serves both consumers through flagship stores and dealers and large-scale contracts for institutions like schools, hospitals, hotels, and airports, spanning premium to mid-market segments. Its goal is to provide comprehensive interior and fit-out solutions across Pakistan while selectively expanding into international markets.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1974
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Simplify's Take
What believers are saying
- Interwood showcased at IAPEX Karachi Expo Center in 2026, signaling active demand generation.
- CEO Omar Farooq spoke at UMT on April 22, 2026, reinforcing talent and brand visibility.
- HumEnglish reported February 2026 automation lifting output to 100 chairs daily and enabling exports.
What critics are saying
- Pakistan's weak construction cycle directly hits Interwood's residential and corporate order book.
- Automated production requires heavy capital; margin pressure from cheap imports can squeeze 2026 returns.
- If exports stall after Amtrend, domestic concentration leaves growth vulnerable to a Pakistan slowdown.
What makes Interwood Mobel unique
- Lahore's 600,000-square-foot plant uses 300-plus European machines and robotic automation.
- Interwood combines premium retail, dealer reach, and institutional contracts across Pakistan.
- Its 1974 legacy and national showrooms create brand trust versus unorganized rivals.
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Benefits
Paid Leaves
EOBI
Provident Fund