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StepStone Hospitality

Manages hotels and restaurants for property owners

House Person

Full-TimeUpdated on 10/19/2026
No salary listed
Entry
Rocky Mount, NC, USA
In Person
Cleaning & Custodial ServicesJanitorial Services

About the job

Requirements
  • Experience in housekeeping or hotel operations is preferred.
  • Strong attention to detail and commitment to cleanliness are required.
  • Ability to work efficiently and independently in a fast-paced environment is required.
  • Excellent communication and interpersonal skills to interact with guests and team members are required.
  • Physical ability to stand, bend, lift, and perform repetitive tasks throughout the shift is required.
  • Knowledge of safety and sanitation regulations is a plus.
  • A high school diploma or equivalent is preferred; relevant experience is required.
  • Ability to follow instructions and work within established cleaning procedures is required.
  • Previous experience in a hotel environment is preferred.
  • Knowledge of applicable federal, state, and local health, safety, and legal regulations is required.
  • Ability to obtain required licenses and certificates is required.
  • Additional language ability is preferred.
  • CPR and first aid training are preferred.
Responsibilities
  • Deliver linens, towels, and supplies to guest rooms and storage areas to support the housekeeping team.
  • Maintain cleanliness in guest corridors, stairwells, elevators, and public areas.
  • Remove trash and used linens from guest rooms and housekeeping carts.
  • Assist with setting up and breaking down housekeeping closets and carts.
  • Promptly report maintenance issues or safety hazards to the appropriate department.
  • Respond to guest requests courteously and efficiently to ensure satisfaction.
  • Uphold health, safety, and sanitation standards in all areas of responsibility.
  • Help create a warm, welcoming environment through cleanliness and professionalism.

About the company

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Providence, RI

Founded

2009

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