Who you are:

You have 5+ years of experience in software implementation and consulting experience with a strong focus on Project Management at a strategic/enterprise level. You are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company. You are excited to work with emerging technologies and modern tech stack with a collaborative team, where you will have a direct impact on the customer experience.

Does this sound like you? If so, keep reading and apply today!

What you’ll do:

Lead the implementation of technical platform and use of PM tools to track tasks, action items and deadlines
Gather clients requirements and configure based on business needs
Work on a range of complex projects and occasionally, cross-functional outcomes.
Provide consultative guidance to align customer business process with Polly’s products
Lead large-scale customer implementations or multiple implementations at a time during different phases of implementation cycle
Work with key project stakeholders, subject matter experts and technical staff
Collaborate with sales, customer success and product teams to ensure the success of our implementations
Monitoring emails and responding to customers in a timely manner while tracking and following up on outstanding items
Guide clients on best practices and train end users
Troubleshoot and work with product & customer support team to develop solutions to solve for internal or customer facing issues
Large focus on driving enterprise/strategic projects. Coordinating internally and externally to ensure projects stay on time and in scope

What you have:

5+ years of project management experience
PMP Certification (preferred, or equivalent additional project management experience)
3+ years of software implementation and consulting experience
1-2 years of Secondary Market Experience
3-5 years of mortgage experience
Technically oriented – willing to learn new systems quickly and savvy in tools like Excel
High level of attention to detail and accuracy
Passionate about customer support and about the role it plays in making a customer-centric team successful

Why join Polly?

We are attacking a trillion-dollar market with gross inefficiencies and seeking to transform the way an entire industry operates
We have an experienced leadership team that previously built large and impactful platforms
Outstanding opportunity for professional growth and upward mobility
Direct engagement with the decision makers and senior business leaders
Competitive salaries
100% paid medical/vision/dental/disability/life insurance
Flexible vacation
Hybrid environment; 3x weekly in an innovation hub in San Francisco or Dallas.

Let’s get to know each other.

Polly is transforming the mortgage industry with its modern, data-driven capital markets ecosystem. Banks, credit unions, and mortgage lenders nationwide trust Polly’s revolutionary Product and Pricing Engine (PPE), Loan Trading Exchange, and actionable data and analytics to automate and optimize the entire capital markets value chain, helping their secondary teams operate faster, smarter, and more profitably. Polly was founded in 2019 by a seasoned team of technology and mortgage experts and is headquartered in San Francisco, California.

To learn more, follow Polly on LinkedIn or visit www.polly.io.

Polly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, national origin, religion, sex, gender identity, sexual orientation, marital status, pregnancy status, disability status, veteran status, or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Staff Project Manager

Polly

What you’ll do:

What you have:

Why join Polly?

6 month growth

1 year growth

2 year growth

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