Global Sourcing & Center of Excellence Director

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

The Director, Global Sourcing & Center of Excellence will lead a talented team in strategic sourcing working closely with cross-functional teams, senior management, and key stakeholders to deliver value and support the organization's strategic goals. Aligns strategic sourcing with companywide global objectives, identifying and utilizing best in class tools, data analytics, supplier diversity to drive better use of resources to optimize the overall procurement process.

Your role:

• Partner closely with internal stakeholders and the leadership team to develop, engage and lead supplier relationships that drive the greatest value in total cost effectiveness, supplier quality, enhanced service levels, risk management, sustainability, supplier diversity, and innovation.

• Develop and execute global category strategies and plans that optimize a supply base that delivers against our overall requirements at best value pricing. Segment suppliers (e.g. strategic, collaborative, and transactional) and develop strategies and plans to drive improved value with suppliers in each segment.  Leverage category and supplier trends to proactively address potential issues and take advantage of potential opportunities.

• Execute sourcing initiatives and negotiate best-in-class strategic agreements for total costs, payment terms, service level agreement, and other key terms through the use of should-cost models, RFPs, category/supplier insights, benchmarking, advanced analytics, and eSourcing tools.  

• Drive continued cost savings through identifying, assessing, developing business cases, prioritizing initiatives, and executing initiatives focused on reducing the total cost of ownership.

• Manage the ongoing performance of our suppliers to achieve best-in-class results including setting objectives and service level agreements (SLAs), tracking and reporting KPI performance, supplier scorecards, and prioritizing and leading joint improvement efforts.

• Partner with 3rd party subject matter experts to leverage functional and category benchmarking and best practices to understand industry category trends, as well as drive improved results, processes, standard practices, analytics, and tools.   

• Proactively monitor and manage supply risk to ensure continuity of supply or service.

• Leverage market/commodity insights, inflation mitigation techniques, cost escalation/de-escalation agreements, etc. to forecast and secure market competitive pricing.

• Engage supplier innovation capabilities to identify and deliver improved products and service offerings.

• Create a Center of Excellence to enable the Global Sourcing team to achieve key best-in-class results though developing and implementing best practice standards in Global Sourcing processes, systems/tools, data, analytics, and reporting. 

• Develop and implement best practice processes across the Global Sourcing team for key processes such as strategic sourcing, category strategy development, supplier performance management, supplier contract development, cost savings tracking, project tracking and updates, business case development, etc.  Work to standardize the processes across all Global Sourcing categories and with stakeholders globally.  Leverage AI, robotics, and other techniques to automate key processes where possible.

• Develop plans to fully leverage existing systems and tools that provide the Global Sourcing team key global data/information, analytical systems/tools, and advance analytics capabilities to track performance, track compliance to supplier agreements, support initiatives, and proactively assess issues and opportunities.  Evaluate, secure approval, and implement new and/or improved systems and tools to provide needed information and system capabilities. 

• Create an analysis and reporting center of excellence including a central repository for key data/info, KPI reporting, performance dashboards, savings tracking, supplier scorecards, etc.

• Identify and develop partnerships with 3rd party subject matter experts to secure information on category insights and trends, benchmarking, and best practices.

• Create a Project Management Office within Global Sourcing to better equip and enable the team to lead large, complex, and cross-functional projects.  Develop and provide training for standardized project management processes, templates, and project progress updates.

• Develop and implement a Global Sourcing Playbook that informs and enables non-Sourcing stakeholders globally to conduct key sourcing activities (e.g. RFPs) for small and/or low complexity initiatives.

• Lead the team accountable for transactional and administrative activities for p-card, purchase orders, and travel.  Look to develop policies, guidelines, and automation of manual processes to maximize efficiency and effectiveness.

What you bring to the role:

• Bachelor’s degree required, preferably in Supply Chain Management, Industrial Engineering, or Procurement or equivalent. MBA a plus.

• Lean or Six Sigma certification is preferred

• 10+ years of experience with increasing leadership responsibilities, and a minimum of 7 years in a management level position preferably leading through a team of people leaders.

• Strong Strategic Sourcing and Supplier Relationship Management skills.

• Excellent business acumen, financial, cost modeling, data analysis, and root cause problem solving skills.

• Experience negotiating complex contracts including strategic partnerships, pricing, SLAs, and other terms and conditions.

• Ability to track and manage supplier performance and set expectations for improvement.

• Demonstrated ability to effectively identify, evaluate and implement solutions for customers.

• Demonstrates comprehensive understanding of end-to-end processes, determining business requirements, and process improvement.

• Supports and promotes cross functional team efforts, acting as process architect and organizational change agent.

• Experience leading cross-functional teams to deploy, sustain, and improve on investments from tools, people, and processes

• Works with executives and operational stakeholders to ensure cross-functional understanding and cooperation to execute highly complex deployment and transformation initiatives in a global matrixed environment.

• Highly self-motivated, consultative approach, enthusiastic and ability to create followership, and lives the “continuous improvement” philosophy and can drive change successfully, push back with alternate approaches or solutions, and constantly challenges others to strive for improvement.

• Helps define transformational strategies, ensures resource alignment, and successfully manages the transition, adaptation, and adoption of processes and functionality.

• Proactive, well organized, logical and creative thinker, with demonstrated ability to function effectively in a fast-paced environment, managing multiple priorities, and with strong result orientation - has track record for delivering results, takes ownership & is accountable.

• Strong presentation and written communication skills, influencing skills, and the ability to work successfully with all levels of the organization.

• Excellent training and facilitation, time and project management skills.

• Advanced knowledge of SAP, P2P Suites, and Microsoft Suite (especially Excel).

• Proven track record of integrity, sound judgment, organization building success.

• Excellent personal leadership skills – proven ability to build, develop and motivate a team.

Position may require occasional travel

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The typical base pay range for this role across the U.S. is USD $166,300.00 - $291,000.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.