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AAA Club Alliance

Automotive membership and travel services

Retail Sales Associate

Full-Time
$15.54 - $19.88/hr
Entry
Springfield, OH, USA
In Person
RetailRetail Sales

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Strong communication skills to build trust and clearly explain value are required.
  • Comfort navigating multiple systems in a fast-paced environment is required.
  • A Notary Public designation or willingness to obtain one within six months of employment is required.
  • Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state- and/or vendor-specific screenings, are required. This may include obtaining a necessary membership license or other license required to perform the essential functions of the position.
Responsibilities
  • Consistently promote and recommend AAA memberships, insurance referrals, and financial products.
  • Assist customers with travel planning, including hotels, car rentals, and vacation packages.
  • Manage and respond to Roadside Assistance calls continuously throughout the day.
  • Contribute to team operations by assisting with cashiering, tag and title services, and ID services as needed.
Desired Qualifications
  • Previous sales experience is a plus.
  • Basic geography knowledge is a plus.

About the company

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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