Usability Design Intern

Job Title

IGTS Usability Design Intern

Job Description

Your responsibilities

• Support usability design, user research, and design research for healthcare and IGT-S projects

• Conduct desk research and hospital visits to understand user experience, interface trends, market context, and design opportunities.

• Join qualitative research activities, including interviews, usability sessions, expert reviews, workshops, and clinical workflow observations.

• Support quantitative research, including questionnaire preparation, fieldwork tracking, data interpretation, and reporting.

• Synthesize findings into user needs, workflow pain points, usability insights, and design opportunities.

• Provide design-related support to projects led by team members without a design background.

• Communicate usability ideas through sketches, storyboards, user flows, mockups, prototypes, or presentation materials.

• Collaborate with designers, usability specialists, clinical specialists, engineers, and project stakeholders.

We are looking for

1.       Education: Actively enrolled in a bachelor’s or master’s degree program in Product Design, Industrial Design, Interaction Design, Service Design, Human Factors, Psychology, Biomedical Engineering, or a related field. Experience or interest in healthcare design/Psychology is preferred.

2.       Work experience

• Has interned for well-known design, research, or consulting firms.

• Experience in healthcare, medical devices, usability research, interaction design, or service design is preferred.

3.         Capabilities and skills

• Be familiar with user research and usability methods, such as personas, scenarios, journey maps, user flows, service blueprints, usability testing, concept testing, workflow analysis, and insight synthesis.

• Good skills in communication, logic and systematic thinking, and innovative thinking.

• Good skills in design-related fields, such as sketching, CAD, and prototyping.

• Be familiar with design trends, materials, engineering, and manufacturing.

• Be proficient in Microsoft Office tools, especially PowerPoint, Word, and Excel; experience with design or prototyping tools such as Figma, Adobe Creative Suite, Axure, or similar tools is preferred.

4.       Others

• Passionate about innovation, user research, and strategy.

• Able to work under pressure.

• Result-oriented and professional.

• Willing to communicate and collaborate with others.

• Warm, open-minded, and proactive.

We prefer candidates who are fluent in Chinese and have proficient English communication skills.