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Relocity

AI-powered platform for corporate relocation management

Relocation Consultant

Customer Experience & SupportUpdated on Nov 12
Full-timeHouston, TX, USA$30 - $35

About the Job

Requirements

  • Established presence in Houston, with strong knowledge of local neighborhoods, housing, and lifestyle offerings.
  • Experience in a client-facing, service-oriented capacity such as relocation services, real estate, hospitality, concierge services, or mobility.
  • Ability to operate independently and manage multiple engagements simultaneously.
  • Must have the legal right to work in the United States.
  • Must have at least 5 years of residency in Houston with extensive knowledge of the local rental market, education system, and local registration processes.
  • Must own a reliable, registered, and insured four-door vehicle and have a valid driver's license, as the role involves driving clients for area tours and rental searches.
  • Must be flexible and available to work weekends.
  • Must be self-motivated and able to manage time effectively.
  • Must have a laptop, smartphone, and reliable internet connection.
  • Must be bilingual in English and Spanish.
  • Must be able to read and interpret contracts, safety rules, operating and maintenance instructions, and procedure manuals.
  • Must be able to write routine reports and correspondence and speak effectively before groups of customers or employees.
  • Must have extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems.

Responsibilities

  • Build trusted relationships with relocating employees by understanding their needs, preferences, and priorities.
  • Provide guidance on neighborhoods, transportation, and local lifestyle considerations.
  • Conduct housing and school research, including rental market insights, commute considerations, and general suitability.
  • Support clients with local orientation and navigation of common relocation logistics.
  • Curate personalized recommendations for dining, social, cultural, and lifestyle activities.
  • Deliver tailored insights and recommendations using local expertise and available tools.
  • Facilitate virtual or in-person area tours, offering real-time perspective and context.
  • Communicate with clients through phone, email, video, or in-person interactions.
  • Coordinate with relevant vendors, partners, or service providers as needed to support the client experience.
  • Manage multiple client engagements independently, ensuring organization and follow-through.
  • Document key updates and interactions to support continuity of service.

Desired Qualifications

  • Familiarity with local service providers, vendors, or community networks is an advantage.
  • Prior experience relocating individuals or clients is preferred but not required.
  • A bachelor's or associate's degree, or equivalent, is preferred.

About the Company

Relocity

AI-powered platform for corporate relocation management

Relocity provides an AI-powered relocation platform for enterprises to move employees globally. It consolidates destination guidance, rental assistance, settling-in support, and a marketplace of vetted service providers into one interface, with products like Relocity Guide, Concierge, Advisor, and One. It differentiates itself by offering a single connected platform that integrates mobility services from multiple providers and serves various employee types. Its goal is to simplify relocation, improve the employee experience, and support talent mobility and retention for corporate clients.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2016

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