Field Service Technician

Job Description

About the Opportunity

The Field Service Technician is directly responsible for providing service and customer
support for Solaris products and equipment deployed to oil and gas locations in the
United States. Responsible for the daily service delivery and serve as the customer’s
primary point of contact in the field. Requires daily travel to customer locations to
provide onsite customer support, training, electrical and mechanical maintenance,
routine inspection, and operational reporting to ensure successful operation of the
equipment.

This position may be located within any of our current basins which may include
Texas, New Mexico, Oklahoma, Louisiana, Pennsylvania, Utah, Wyoming or North
Dakota. This list is not inclusive of all potential jobsite locations. Field Service
Technicians may routinely be assigned to alternate locations for extended
rotations up to 5 weeks.

Essential Functions
• Install, maintain, inspect, and repair all equipment and basic electronic control
systems on Solaris equipment
• Conduct onsite training for customers operating Solaris equipment and controls
• Perform daily inspections of equipment, including daily visits with customers to
ensure superior customer service
• Respond quickly to all service requests and efficiently troubleshoot and repair as
required
• Communicate estimated timelines for repairs to those impacted
• Perform preventative maintenance on a regular schedule
• Log all services and report progress to management through Solaris automated
operational reporting system
• Utilize and store all equipment safely and properly

Qualifications

Key Skills and Qualifications
• Exceptional communicator – direct and transparent, skilled problem-solver with proven success in building coalitions and avoiding conflicts
• Total ownership mentality – proactively identifies and removes obstacles across numerous ongoing tasks
• Independent thinker – provides original thoughts and constantly asking “how can we do this better”
• Innovative thinker – willingness to consider novel solutions and ability to adapt to change
• Desirable teammate – impeccable character, humility, and collaborative
• Relentless – aspires to contribute and achieve his/her full potential

Experience/Education
• Experience in Field Operations, rigging systems in/out and general maintenance
• Able to learn fast and work independently with a self-starter mentality
• Able to work under pressure and in varying weather conditions
• Desire to work in a team-oriented culture, with ability to exercise sound independent
judgement to support the customer and the company
• Possesses strong computer skills and knowledge of computer-based programs
• Possesses strong interpersonal communication skills. Will be expected to
communicate efficiently with co-workers, managers, and customers on a regular
basis
• Possesses proficient conflict resolution skills
• Able to adapt to last minute changes and/or priorities of work assignments
• Capable of providing detailed and complete reports and data in an efficient manner
Electronic technician, 2 years preferred
• Oilfield-related field service, 2 years preferred
• Must be legally authorized to work in the U.S. without requiring sponsorship for
employment visa status

Additional Information

Our CREATORS Culture
At Solaris, we believe that staying true to our core beliefs improves our decision-making, productivity and is key to our individual and collective achievements. Combining your innovative thinking with our core values that encourage Communication, Recognition, Entrepreneurship, Accountability, Teamwork & Transparency, Ownership, Results and Safety, we become CREATORS.

We value your hard work, integrity, and commitment to the Solaris “First in Service & Innovation” culture through competitive pay and benefits packages and ongoing career development.
• Competitive compensation packages
• Medical, Dental & Vision benefits
• Disability Insurance
• Company paid Life and AD&D insurance with supplemental offerings
• Company matching 401(k) retirement plan
• Paid time off, including 10 paid holidays
• Career Progression
• Tuition Reimbursement

This job overview is not all inclusive. In addition, Solaris reserves the right to amend this job overview at any time. Solaris is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.

Why Solaris Join a company at the forefront of the energy infrastructure buildout powering data centers and industrial growth. We offer competitive compensation, benefits, and opportunities to grow alongside a high-performing team.

Pay Range: 2