Employee Assistance Program Counselor

JOB SUMMARY: The EAP Counselor provides short-term assessment, counseling, coaching, and consultation services on behalf of Work Well Employee Assistance Program (EAP). In addition to standard EAP functions, this role serves as a Department of Transportation (DOT) Substance Abuse Professional (SAP), conducting specialized evaluations, recommendations, and case management for safety-sensitive employees in compliance with DOT regulations (49 CFR Part 40).

The Counselor will coordinate with the Program Manager and Program Director to see clients for short-term counseling, DOT SAP evaluations, case management, and other areas of the Work Well program. They will be expected to maintain accurate records, track compliance/treatment progress, and enter client information into the electronic health record system in a timely manner.

QUALIFICATIONS:

1. Education:  Minimum Master’s degree in Social Work, Counseling, or Marriage and Family Therapy required.
2. Licensure:  Valid Ohio IMFT, LISW, or LPCC required, and DOT SAP Required. 

ESSENTIAL DUTIES:

1. Provide professional clinical services (in person, telephone, video), including but not limited to: triage, screening, individual counseling, couples counseling, family counseling, coaching, consultation, case management, and crisis management services.
2. Explain EAP benefit coverage and refer clients to community/external resources, as appropriate.
3. Facilitate contact with external providers, act as a liaison, and advocate on the client’s behalf.
4. Provide timely communication, as appropriate, to employer referral sources to ensure continuity of care and compliance.
5. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
6. Provide back-up support to other staff members as directed.

OTHER DUTIES:

1. Attend scheduled staff meetings, supervision, and on-going training.
2. All required training, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.
3. Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment.  All client-related documents should be handled in accordance with Agency guidelines on confidential material.
4. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
5. Other duties as assigned by management.

Wingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories.