CapitaLand

Asset-light global real estate investment manager

Operational Excellence Intern

Business OperationsConfirmed live in the last 24 hours

InternshipSingaporeNo salary listedIn-person

About the Job

Requirements

Currently pursuing a degree in Business, Hospitality, Operations Management, Facilities Management, Food & Beverage Management, or a related discipline.
Demonstrate strong analytical and organisational skills with attention to detail.
Able to work independently and multitask.
Proficiency in Microsoft Office, especially Excel and PowerPoint.

Responsibilities

Assist in reviewing, updating, and standardising Standard Operating Procedures across brands.
Support the development and refinement of operational frameworks, including Pre-Opening, POP Review, and Service & Product Review.
Conduct data analysis and generate insights for operational dashboards and performance reports.
Help coordinate global improvement projects, including sustainability, quality assurance, and digital transformation initiatives.
Participate in research, benchmarking, and identifying best practices across hospitality and service industries.
Support the documentation and testing of digital tools, including Pre-Opening Software, Audit Software, and an SOP chatbot.
Prepare presentations, reports, and training materials for internal stakeholders.
Perform other ad-hoc duties as assigned by the supervisor.

Desired Qualifications

Experience with Power BI, Tableau, or process mapping tools is a plus.

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 270 cities in over 45 countries.

Job Description

Job Responsibilities:

Assist in reviewing, updating, and standardising Standard Operating Procedures (SOPs) across brands.
Support the development and refinement of operational frameworks (e.g., Pre-Opening, POP Review, Service & Product Review).

Conduct data analysis and generate insights for operational dashboards and performance reports.

Help coordinate global improvement projects, including sustainability, quality assurance, and digital transformation initiatives.

Participate in research, benchmarking, and identifying best practices across hospitality and service industries.

Support the documentation and testing of digital tools (e.g., Pre-Opening Software, Audit Software, SOP chatbot).

Prepare presentations, reports, and training materials for internal stakeholders.

Other ad-hoc duties as assigned by supervisor.

Job Requirements:

Currently pursuing a degree in Business, Hospitality, Operations Management, Facilities Management, Food & Beverage Management, or related disciplines.

Strong analytical and organisational skills with an eye for detail.

Able to work independently and multitask.

Curious, proactive, and eager to learn about operational excellence and global hospitality operations.

Proficiency in Microsoft Office (especially Excel and PowerPoint); experience with Power BI, Tableau, or process mapping tools is a plus.

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

About the Company

CapitaLand

Asset-light global real estate investment manager

CLI is a global real estate investment manager that operates with an asset-light, fee-based model. It earns fees by managing real estate assets and investments for clients, rather than owning and developing properties itself, and uses a diversified platform spanning development, asset management, and lodging with capital recycled through REITs. Unlike many peers, CLI separates the capital-intensive development business from its fee-generating asset-management platform, leveraging its history as Singapore’s national champion to monetize stabilized assets. Its goal is to become a leading global platform for real estate investment management and to unlock value for shareholders by scaling its fee-based business and broadening access to real estate investments.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Singapore, Singapore
Founded: 2000

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