Digital Collaboration Workplace Expert

Title:

Digital Collaboration Workplace Expert

Company:

Ipsen Pharma (SAS)

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

 Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.

Job Description:

The Senior Microsoft365 Engineer – Platform, Governance & Operations plays a critical role in designing, securing, and operating Ipsen’s Microsoft 365 platform at scale.

The purpose of this position is to own the end‑to‑end technical integrity of the Microsoft 365 ecosystem, ensuring that collaboration & productivity services (Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform, Copilot) are reliable, secure, compliant, and aligned with enterprise governance standards.

This role bridges the gap between identity, security, digital workplace, and infrastructure teams by providing a transversal, hands‑on engineering capability across all core Microsoft 365 workloads.

The engineer acts as the technical reference (L3) for Microsoft 365, taking ownership of complex incidents, architectural decisions, and operational excellence, while reducing dependency on external partners and improving service quality.

In addition, this position is key to enabling Microsoft 365 Copilot safely and efficiently, by preparing the tenant from a technical and data‑governance standpoint, ensuring that Copilot usage is compliant, secure, and value‑driven.

Ultimately, the role ensures that Microsoft 365 is not only a collaboration platform, but a robust, governed, and industrialized enterprise service supporting Ipsen’s business, regulatory, and security requirements.

WHAT - Main Responsibilities & Technical Competencies

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Microsoft 365 Architecture & Platform Engineering

Design, maintain, and evolve the Microsoft 365 technical architecture across core workloads (Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform, Copilot).

Ensure architectural consistency between collaboration services, identity, security, and compliance layers.

Act as a technical authority for platform design decisions and roadmap evolution.

Advanced Operations & L3 Support

Serve as the Level 3 technical reference for Microsoft 365.

• Exchange Online : Mail flow / connectors / EOP / Defender for O365 / Transport rules, journaling, archiving
• undefined
• Teams : Policies (meeting, messaging, app policies), Lifecycle / M365 Groups / App governance (store, custom apps, Copilot apps)
• SharePoint : Site provisioning / permissions models / storage architecture / permission management
• undefined
• PowerPlatform : Environment strategy (default vs dedicated) / Dataverse (governance, capacity) / Connectors governance (standard vs premium vs custom) / ALM / pipelines / Permissions
• Purview : Sensitivity labels / Auto‑labeling / DLP / Records management / Insider risk / communication compliance
• Observability : Service health monitoring (Message Center exploitation) / Unified audit logs / Custom monitoring / alerting / Technical KPI
• Security : Defender suite / Secure Score / App consent governance / External sharing security model
• Automation : Tenant-wide automation /  CI/CD / source control / Graph API / Powershell

Handle complex incidents, root cause analysis, and recurring issues affecting M365 services.

Lead technical escalations with Microsoft Support and strategic partners.

Define and maintain operational runbooks, monitoring standards, and service KPIs.

Governance, Security & Compliance Implementation

Translate governance, security, and compliance requirements into concrete Microsoft 365 configurations.

Ensure Microsoft 365 services comply with internal standards and regulatory constraints.

Technically deploy Purview, eDiscovery, and audit requirements.

Define and manage proper and efficient licensing management

Define and enforce governance for SharePoint Online and Power Platform (environments, permissions, data exposure).

Implement and enforce policies related to:

• Data lifecycle and retention
• Information protection and DLP
• Access control and service boundaries

AI Enablement (Platform Perspective)

Prepare and secure the Microsoft 365 tenant for Copilot usage.

Ensure data exposure, permissions, and search behaviors are properly controlled.

Work closely with security and digital workplace teams to enable Copilot in a compliant and controlled manner.

Automation & Industrialization

Automate Microsoft 365 administration using PowerShell and Microsoft Graph.

Reduce manual operations and operational risks through scripting and standardization.

Contribute to continuous improvement of platform reliability and efficiency.

Cross‑Team Collaboration

Act as a transversal link between Identity, Security, Infrastructure, and Digital Workplace teams.

Provide technical guidance and best practices to internal teams.

Support decision‑making by providing clear technical recommendations and risk assessments.

Knowledge & Experience (essential):

• Minimum 5 years of experience

• Excellent, all-round communicator.
• Self-motivated and capable of managing multiple priorities and tasks as delegated.
• Team player with the ability to work in a collaborative environment.
• Excellent interpersonal skills, ability to work with diverse personality types.
• Strong analytical and problem-solving skills with high attention to detail.
• Experience in enterprise or regulated environments is a plus

Key Technical competencies:

• Expertise on administering/managing Microsoft backends including Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform, Copilot
• Experience in similar position
• Strong technical mindset with hands‑on skills (PowerShell, Graph)
• Experience with AvePoint Solution (Confidence platform, Cloud Governance, MyHub) would definitely be a plus

Education / Certifications (essential):

• University or IT Engineer school Graduation.

Language(s) (essential):

•  Fluent in English and French, both written and spoken.

Nous nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons « The Real Us*». La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. *Soyons nous-même