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Four Seasons

Luxury hotel management with branded residences

Overnight Front Desk Receptionist

Hotel Guest ServicesConfirmed live in the last 24 hours
Part-timeScottsdale, AZ, USANo salary listed

About the Job

Requirements

  • At least one year of experience working within a luxury hotel or similar environment is considered an asset.
  • Excellent interpersonal and communication skills.
  • Cross-cultural sensitivity and customer service orientation.
  • Guest-centricity and understanding the importance of guest preferences.
  • Valid work authorization for the United States.
  • Friday, Saturday, and Sunday availability is required.
  • Flexibility to work early mornings, evenings, weekends, and holidays.

Responsibilities

  • Welcome guests to the property and provide an exceptional guest experience at check-in, during their stay, and on departure.
  • Work to achieve the highest level of guest satisfaction during guest arrival and departure.
  • Respond to a wide variety of guest requests, assess guest needs, provide personal recommendations, and align service with Four Seasons standards.
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Assist guests with inquiries about hotel services, hours of operation, key hotel personnel, in-house events, directions, and related matters.
  • Respond accurately and promptly to guest requests through in-person and telephone interactions.
  • Resolve guest complaints and identify opportunities to recognize guests and personalize their service experience.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1993

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