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PENN Entertainment

Operates casinos, racetracks, and online betting

Table Games Supervisor

Food Service & HospitalityUpdated on Nov 12
Full-timeCouncil Bluffs, IA, USANo salary listedIn-person

About the Job

Requirements

  • Must have proficient written and verbal communication skills and be fluent and literate in English.
  • Must be able to maintain a high level of confidentiality and professionalism.
  • Must be proficient in Microsoft Office applications and have knowledge of Table Games operating systems.
  • Must be able to write reports and business correspondence.
  • Must be able to present information effectively and respond to questions from groups of managers, clients, and guests.
  • Must have customer service and interpersonal skills.
  • Must be able to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Must be able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and compute odds.
  • Must be flexible in scheduling, including nights, weekends, and holidays, as business needs dictate.

Responsibilities

  • Supervise staff and manage the daily operations of a designated section or area in the Table Games department.
  • Provide guests with a memorable and exciting experience and assist the team in providing the same experience.
  • Provide feedback to the Casino Manager on game limits, game spread, staffing, and opportunities to increase revenue and improve the guest experience.
  • Engage with the team on suggestions and ideas.
  • Maintain accountability for chips, cards, dice, and other gaming equipment.
  • Continuously inspect and log cards and dice, and ensure the security of assigned table games during the assigned shift.
  • Share responsibility for the overall integrity of daily operations.
  • Ensure regulatory compliance within the area of authority and report potential issues to leadership.

Desired Qualifications

  • Knowledge of Table Games operations is preferred but not required.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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