Full-Time

Manufacturing Engineer

Posted on 11/8/2024

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Entry

No H1B Sponsorship

Huntsville, AL, USA

US Citizenship, US Top Secret Clearance Required

Category
Manufacturing Engineering
Mechanical Engineering
Requirements
  • A bachelor’s degree in an engineering equivalent field from an ABET accredited school is required and a minimum of 2 years of relevant experience (master’s degree with minimum of 0 years of relevant experience or High School diploma/GED with a minimum of 6 years of relevant experience).
  • Experience should include military/DoD manufacturing experience, mechanical assemblies and/or circuit card assemblies and integration.
  • Familiar with IPC, J-STD, MIL and DOD Standards, in-depth knowledge, and experience with AS9100 standards and certification processes.
  • Experience in development and implementation of a new maintenance programs and creating training programs.
  • US Citizenship due to Operations Security (OPSEC) Requirements. and the ability to obtain and maintain a government security clearance.
Responsibilities
  • Assist in developing and implementing assembly procedures
  • Introduce and train employees on new equipment
  • Assists in leading and adhering to safety, quality, cost, schedule, technical and programmatic requirements, and performance expectations. Conduct process audits and ensure compliance with internal and external quality standards (e.g., IPC, AS9100).
  • Providing shop floor support, developing manufacturing plans, tooling requirements, engineering change implementation and coordinating changes in the build process within an electrical/mechanical manufacturing facility, while mentoring and training junior engineers and technicians.
  • Translate engineering intent, drawings, and configurations into work instructions that will produce high quality hardware.
  • Apply Design for Manufacturability (DFM) and Design for Assembly (DFA) techniques on both new and existing products to produce optimal design and manufacturing solutions.

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company identifies areas for improvement by using customer journey mapping and usability testing, which helps them understand how customers interact with brands. After identifying these opportunities, TSC assists clients in digitizing their services and then develops and tests solutions aimed at improving customer satisfaction. Unlike many competitors, TSC emphasizes a thorough understanding of customer experiences and actively involves testing in their process. Their goal is to create happier customers, which in turn drives better business outcomes for their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

N/A

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at TSC offers the opportunity to be part of a global team, providing exposure to diverse markets and cultures.
  • The backing of Sitel Group provides job security and access to a wide range of resources and professional development opportunities.
  • TSC's emphasis on innovative customer experience solutions means employees are constantly engaged in cutting-edge projects that drive real business impact.

What critics are saying

  • The competitive nature of the digital customer experience industry means TSC must continuously innovate to stay ahead.
  • Being part of a large organization like Sitel Group could lead to bureaucratic challenges and slower decision-making processes.

What makes TSC unique

  • TSC's global presence with offices in Miami, Paris, Sao Paolo, and London allows it to offer localized customer experience solutions, unlike competitors with a more limited geographic reach.
  • As a member of Sitel Group, TSC leverages a vast network of over 75,000 professionals, providing a depth of resources and expertise that smaller agencies cannot match.
  • TSC's focus on customer journey mapping and usability testing ensures that their solutions are data-driven and tailored to specific client needs, setting them apart from agencies that offer more generic services.

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