Technical Writer
About the job
- At least 3 years of experience as a super user of Microsoft Word, including creating document templates and debugging Microsoft Word issues.
- At least 3 years of proficiency with Microsoft Office Suite, specifically Microsoft PowerPoint.
- At least 2 years of experience identifying and transforming thoughts and ideas into graphic representations.
- Knowledge of style guides and templates.
- U.S. citizenship is required.
- Must be able to obtain a Public Trust clearance.
- Perform quality assurance activities on documents, approximately 40% of the time.
- Perform technical editing of project deliverables, including writing and editing project documents, approximately 60% of the time.
- Assist in developing and writing technical documentation.
- Work with the client to develop Standard Operating Procedures and document processes.
- Develop Microsoft PowerPoint presentations for executive leadership briefings.
- Determine documentation and briefing requirements using consulting and analytical skills.
- Work independently, collaboratively, and with senior client staff.
- Knowledge of information technology industry terminology and methodology.
- Knowledge of consulting techniques and requirements analysis.
About the company
The net.America Corporation manages grant programs, modernizes IT and case management systems, and runs contact centers for federal, defense and state government agencies. Federal clients such as FEMA, HUD and HHS use it to track how grant money is spent and meet reporting rules, while state clients use it for public health reporting. Its workforce development division helps employers and schools design registered apprenticeship programs that pair paid jobs with classroom instruction. Agencies pay the company under government contracts and task orders for program management, software development and help desk support. The company was founded in 2000 and is headquartered in Upper Marlboro, Maryland.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Upper Marlboro, MD
Founded
2000
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Simplify's Take
What believers are saying
- Some roles sit inside a federal lab: net.America has supported EPA lab IT at Fort Meade, Maryland, since 2018.
- Leadership is long-tenured: net.America's founder still serves as CEO, and its chief information officer joined in 2007.
- Workforce staff have partnered with colleges: net.America helped Jarvis Christian University, a historically Black university in Texas, build apprenticeship pathways.
What critics are saying
- Its Labor Department apprenticeship contract has ended: federal award data shows it ran from September 2020 to March 2026.
- Prime work is concentrated: federal prime award data shows one active net.America contract order, running through February 2027.
- Academy roles were grant-backed: net.America's Labor Department grant for its Job Corps IT academy pilot ended March 2026.
What makes The Net America unique
- Set-aside contracts are open to it: the Small Business Administration certifies net.America as an economically disadvantaged woman-owned business.
- Agencies order through standing contracts: its GSA schedule runs to April 2031, and it holds two OASIS+ services awards.
- Its books meet federal audit rules: net.America says the Defense Contract Audit Agency has audited its accounting systems.
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