SEEK

SEEK

Online employment marketplace for job seekers

Customer Analytics Senior Analyst

Full-Time
No salary listed
Senior
Bachelor's
Cremorne, Australia
Hybrid

About the job

Requirements
  • Experience in a data analytics role delivering tangible business outcomes, preferably in a marketing, commercial, or consulting environment.
  • Proficiency in data manipulation and statistical analysis using SQL, R, Python, or similar.
  • Experience with data visualization tools such as Tableau, Power BI, or QlikView.
  • Experience working with distributed data processing and cloud platforms, preferably AWS.
  • Ability to collaborate within a team, prioritize tasks, and manage multiple projects simultaneously.
  • Ability to collaborate with diverse teams and build strong relationships with non-technical stakeholders.
  • A tertiary qualification in a relevant commercial or quantitative discipline, such as commerce, marketing, economics, mathematics, or technology.
  • Understanding of advanced analytics techniques and procedures, including predictive analytics and statistical modeling, and applied knowledge of when and how to use them.
  • Understanding of digital marketing metrics and analytics techniques.
Responsibilities
  • Collect, analyze, and interpret data from various sources to generate insights on customer behavior, commercial priorities, and marketing performance.
  • Collaborate with stakeholders to understand objectives and deliver actionable analytics that drive value.
  • Work with marketing and commercial teams to understand data objectives and priorities.
  • Represent marketing in cross-functional data projects.
  • Participate in cross-functional projects to deliver data-driven insights into marketing strategy and execution.
  • Stay current with industry trends, emerging technologies, and best practices in customer analytics.
  • Identify opportunities for process improvement, automation, and innovation to enhance analytics capabilities and efficiency.
  • Monitor demographic, policy, and economic trends affecting the employment sector and deliver employment market insights to internal and external audiences.
  • Design and build robust data pipelines and analytics-ready tables in Databricks for reporting and self-service analytics.
  • Ensure data workflows are production-ready through reliable scheduling, monitoring, maintenance, and repair.
Desired Qualifications
  • Experience building extract, transform, and load (ETL) data applications, with Databricks experience preferred.
  • Experience across the marketing and advertising technology ecosystem, including Google Analytics, BigQuery, customer data platforms, Amplitude, Salesforce CRM, or Salesforce Marketing Cloud.

About the company

SEEK operates an online employment marketplace in Australia, connecting job seekers with potential employers. Its platform hosts job listings that job seekers can search and apply to, while employers post openings to reach a broad audience. Over time SEEK expanded beyond job ads to include education and training opportunities, offering a broader set of services on one digital platform. Unlike some competitors, SEEK started as an early online alternative to print job ads, grew into a publicly traded company, and now combines job listings with education-related offerings to create a full talent-sourcing ecosystem. The company’s goal is to help people find work and training opportunities efficiently by digitizing and simplifying the process of connecting job seekers with employers and learning options.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Melbourne, Australia

Founded

1997

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Simplify's Take

What believers are saying

  • FY26 net revenue rose 10% to A$1.199 billion, and EBITDA rose 15% to A$530 million.
  • SEEK upgraded FY27 guidance to A$1.210-A$1.280 billion revenue after record FY26 dividends.
  • April 2026 AI-powered features and Malaysia nationwide free postings expanded product reach.

What critics are saying

  • FY26 reported loss hit A$307 million, driven by Zhaopin impairments and Growth Fund losses.
  • Employment Hero ended the API dispute, then SEEK started selling its remaining stake in 2026.
  • AI-native hiring workflows from LinkedIn and Employment Hero compress SEEK’s classifieds model by 2027.

What makes SEEK unique

  • SEEK’s 4.9x Australian placement share still anchors the marketplace moat in 2026.
  • SEEK Pass verifies credentials for 4.5 million users across APAC, deepening trust.
  • AI-powered pricing and matching lifted FY26 yield 18% across APAC, widening monetization.

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Benefits

Flexible Work Hours

Remote Work Options

Paid Vacation

Performance Bonus

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↑ 0%
Kalkine
Sep 8th, 2026
SEEK (ASX:SEK): AI, recruitment technology and the Next phase of marketplace growth.

SEEK (ASX:SEK): AI, recruitment technology and the Next phase of marketplace growth. 08 September 2026 09:18 PM AEST Summarize with AI You are reading a free article with opinions that may differ from the recommendation given by Kalkine in its paid research reports. Become a Kalkine member today to get access to its research reports, in-depth technical and fundamental research. Learn more Highlights * SEEK (ASX:SEK) continues to invest heavily in AI-enabled recruitment and pricing tools across its marketplaces. * FY26 underlying Earnings improved, while statutory results were affected by impairments and Investment losses. * The Xref Acquisition broadens SEEK's exposure beyond Job Advertising into screening and verification. * AI monetisation, ANZ job volumes and FY27 execution remain key areas to monitor. SEEK (ASX:SEK) has spent more than two decades as the dominant gateway between Australian job seekers and employers, but the online employment marketplace it pioneered is now the very model artificial intelligence is starting to reshape. The company's FY26 full-year results, released in August 2026, showed sales Revenue up 17% to $1,284 million and EBITDA up 15% to $530 million. The real question facing SEEK is whether its investment in AI-enabled products can lift yields and matching quality faster than AI-native rivals can chip away at the traditional job-ad model. For investors, SEEK is no longer simply a classifieds marketplace story - it is increasingly becoming an AI execution story. What Has Happened? SEEK's FY26 results, covering the year to 30 June 2026, showed net revenue rising 10% to $1,199 million, with an underlying adjusted profit of $206.7 million, up 28% on the prior year, and Earnings Per Share of 56 cents. The board declared a final Dividend of 25 cents fully franked, taking the full-year payout to a record 52 cents per share, up 13%. The headline statutory result, however, was a loss of $371.3 million for total operations, driven by two large non-cash and portfolio items: a $356 million Impairment against SEEK's investment in Chinese associate Zhaopin, and a $201.2 million net loss from the SEEK Growth Fund following a roughly 13% decline in that fund's portfolio value. Free Cash Flow nonetheless improved 21% to $246 million. Management reiterated that AI-focused product development remains central to the growth strategy, crediting AI-enabled pricing and Yield improvements - particularly in Asia, where yields rose 17% on upgraded ad tiers even as volumes softened - for supporting revenue despite a patchier Volume backdrop in the core ANZ market. Understanding the Business SEEK (ASX:SEK) operates online employment marketplaces across Australia, New Zealand and Asia, connecting job seekers with employers and charging primarily for job-ad placements, with a growing mix of subscription and depth products. Its Australian Placement share is reported to run at roughly 4.9 times that of its nearest competitor, underpinning a network-effect moat that has historically supported premium pricing. Beyond the core ANZ marketplace, SEEK holds interests in Asian employment platforms, including its stake in Zhaopin, and has been diversifying into adjacent HR technology through acquisitions such as reference-checking and screening platform Xref. The Business model is being tested by a structural shift. Generative AI tools can now draft resumes, match candidates to roles and conduct preliminary screening, potentially reducing the friction SEEK's marketplace has historically monetised. SEEK's response has been to embed AI directly into its own platform rather than treat it purely as an external threat. Financial and Operational Picture For the six months to 31 December 2025, SEEK reported sales revenue of $647 million, up 21%, and net revenue of $601 million, up 12%. EBITDA reached $267 million, up 19%, while adjusted profit increased 35% to $104 million. The Interim Dividend was lifted 13% to a record 27 cents per share, fully franked. For FY27, SEEK has guided to net revenue of $1,210-$1,280 million, EBITDA of $530-$580 million, and adjusted profit of $185-$215 million for continuing operations. That guidance implies broadly flat-to-modest growth at the midpoint against a strong FY26 comparison base and continued technology spending. Why This Matters SEEK's scale and marketplace Liquidity have long been its defence against competition, but AI threatens to compress the value of that liquidity by making search and matching cheaper to replicate. If SEEK's AI investment succeeds in materially improving match quality and employer outcomes, it could reinforce pricing power. If it merely keeps pace with what free or low-cost AI tools can already do, the return on that investment becomes less certain. The scale of the Zhaopin impairment and Growth Fund losses also matters because it shows how Capital allocated outside the core ANZ marketplace has weighed on statutory profitability even as the underlying Australian business performs well. Investors are increasingly parsing SEEK's headline numbers into a core marketplace result and a separate corporate and investments result to judge the quality of earnings. Industry Opportunity Australia's labour market, while past its post-pandemic hiring peak, still generates substantial recurring Demand for recruitment services. SEEK's data Assets - decades of job ads, applications and outcomes - provide raw material for AI models that newer AI-native job-search entrants generally lack. If SEEK can turn that data advantage into materially better candidate-to-role matching, it has an opportunity to raise yield per ad even as volumes normalise. There is also a broader opportunity in expanding beyond advertising into a fuller hiring workflow - screening, verification, engagement and analytics - where the Xref acquisition and other HR technology capabilities could deepen SEEK's role and revenue per customer over time. Potential Catalysts Near-term catalysts include the pace of ANZ job-ad volume recovery, further detail on how AI-enabled product tiers are lifting yield, and integration progress on the Xref acquisition. Any signs of stabilisation at Zhaopin or improved performance in the SEEK Growth Fund portfolio could also help narrow the gap between statutory and Underlying Profit measures. FY27 progress against the $530-$580 million EBITDA guidance range, and commentary at the upcoming half-year result on whether AI-related cost growth is being contained, will likely be closely watched. Risks Investors Should Consider The most material risk is that AI lowers barriers to entry in job matching faster than SEEK can differentiate its own AI-enabled products, eroding the pricing power that underpins its margins. A prolonged soft patch in ANZ job-ad volumes, tied to broader labour-market conditions, would also pressure revenue growth. Further impairments or valuation declines at Zhaopin or within the Growth Fund portfolio represent additional risks to statutory earnings, even if they do not directly affect the core marketplace's cash generation. Integration risk around the Xref acquisition and the ongoing cost of AI infrastructure investment could also weigh on the pace of Margin expansion. What to Watch Next Investors should watch SEEK's half-year FY27 results for updates on ANZ volume trends, AI product monetisation and progress toward full-year guidance. Commentary on the Growth Fund's valuation trajectory and any developments regarding the Zhaopin stake will also indicate whether the FY26 impairments were largely a one-off reset or remain an ongoing drag. Longer term, the key milestone is whether SEEK can demonstrate with concrete metrics that its AI-enabled matching and pricing tools are lifting yield per ad meaningfully faster than the underlying cost of building and operating them. FAQs. Q: What does SEEK (ASX:SEK) do? A:SEEK operates online employment marketplaces connecting employers with job seekers across Australia, New Zealand and Asia. Q: Why is AI important to SEEK? A:AI is being used to improve job matching, pricing, screening and broader recruitment workflows. Q: What affected SEEK's FY26 statutory result? A:Large impairments relating to Zhaopin and losses in the SEEK Growth Fund weighed on statutory earnings. Q: How does Xref fit into SEEK's strategy? A:Xref expands SEEK into reference checking, screening and candidate verification. Q: What should investors watch next? A:AI monetisation, ANZ job volumes, Xref integration, FY27 EBITDA delivery and portfolio performance are key areas to monitor. Download Free Report - Explore 3 Stock Ideas & Industry Insights Unlock 3 stock ideas and key industry insights in its free report. This information is general in nature and does not consider your personal objectives, financial situation, or needs. It is not financial advice. All investments involve risk - consider independent advice before making any investment decisions. Disclaimer:

Morningstar
Aug 12th, 2026
Seek earnings: weak guidance reflects australia's soft economy, not Seek's business.

Seek earnings: weak guidance reflects australia's soft economy, not Seek's business. Aug 12, 2026 Seek shares fell more than 15% as full-year EBITDA excluding share-based payments increased 15% to AUD 530 million. An 18% increase in yield per ad across ANZ and Asia, slightly offset by lower volumes, drove the result. Unlock the full story with Morningstar Investor. No hype. Just facts. Our analysts break down strategy, financial strength, risks, and more from an investor's point of view.

Finance Magnates
Aug 12th, 2026
Pepperstone appoints CTO following Australian crypto exchange launch.

Pepperstone appoints CTO following Australian crypto exchange launch. Wednesday, 12/08/2026 | 10:41 GMT-7 by Tareq Sikder * Nigel Fernandes brings over 20 years of experience from Xero, SEEK and Coles. * The company plans to develop more in-house technology under new CTO. Melbourne-based Pepperstone has appointed Nigel Fernandes as Chief Technology Officer, effective 1 October 2026. Fernandes will oversee the broker's global technology operations as the company increases its focus on developing and owning more of its technology. The appointment follows Pepperstone's expansion into spot crypto in Australia. The broker launched its dedicated crypto exchange in February 2026, initially offering Bitcoin, Ethereum, Solana, USDC and USDT against the Australian dollar. The launch expanded Pepperstone's business beyond its established FX and CFD operations. Fernandes will oversee technology functions supporting this broader business, including engineering, architecture, security and data. Fernandes brings over 20 years' experience. Fernandes will report to Pepperstone Group CEO Tamas Szabo and will be based at the company's global headquarters in Melbourne. Fernandes joins Pepperstone from Xero, where he is SVP and Executive General Manager of Engineering. He leads a global engineering organisation covering cloud platforms, customer identity and data. He has more than 20 years of technology leadership experience across financial services, retail, media and enterprise software. Before joining Xero, Fernandes held senior roles at Publicis Sapient, Coles Group, SEEK and Envato. Pepperstone expands technology across crypto and AI. Pepperstone said the appointment comes as it expands its technology strategy across crypto, artificial intelligence and institutional-grade infrastructure. The company also plans to broaden its fintech offering and develop more of its own technology. Fernandes said his focus would be on "investing in the technology we own" and building an AI-native engineering foundation. He said this would support faster and more reliable access to trading tools. Szabo said technology was "core to everything we do" as Pepperstone expands into a broader fintech ecosystem. He also said the company was seeking to provide access to crypto and new markets while developing a more personalised client experience. The appointment adds a dedicated technology leadership role as Pepperstone continues to expand beyond its traditional online trading business. Fernandes will take responsibility for the technology functions supporting that expansion from October. Tareq is a financial writer with 15 years of experience covering global markets. His work spans technical analysis, forex broker reviews, and market sentiment, with a focus on topics relevant to retail traders. He joined Finance Magnates in 2023. At Finance Magnates, he serves as News Editor, covering retail forex and CFD brokers, cryptocurrency exchanges, fintech firms, and regulatory developments shaping the trading industry. He holds an Honours degree in Information Technology from Anfell College, London. Education: Honours degree Information Technology, Anfell College, London * 2419 Articles * 43 Followers

Upgrade Magazine
Apr 12th, 2026
Jobstreet's SEEK Pass launches IELTS and PTE verification.

Jobstreet's SEEK Pass launches IELTS and PTE verification. Through partnerships with IELTS (International English Language Testing System) and Pearson, provider of the Pearson Test of English (PTE), job seekers can now verify that they have completed a recognized English proficiency assessment via SEEK Pass. 51 minutes ago SEEK announced the launch of English proficiency verification on SEEK Pass, its verified credential passport, across the Philippines, Australia, New Zealand, Hong Kong, Indonesia, Malaysia, Singapore, and Thailand. Through partnerships with IELTS (International English Language Testing System) and Pearson, provider of the Pearson Test of English (PTE), job seekers can now verify that they have completed a recognized English proficiency assessment via SEEK Pass. Once verified, these credentials can be displayed on candidate profiles and job applications across SEEK, Jobstreet and Jobsdb, making it easier for employers to identify candidates with the language skills they need. SEEK Pass is Jobstreet by SEEK's trusted digital career passport used by over four million individuals to securely manage and share their verified identity, credentials, and documents, helping them match with opportunities that best suit their skills. English proficiency is a critical hiring factor for many roles across the region. It is essential for positions requiring cross-market collaboration in multinational organizations, and equally important for customer service, hospitality, and frontline roles where strong English communication helps candidates stand out. Many job seekers invest significant time and money in English language assessments to strengthen their employability, and SEEK Pass now enables them to verify these credentials and make their highly sought-after skills visible to employers. Xavier Russo, General Manager of SEEK Pass, says, "We've seen how verified credentials can make a real difference for job seekers, helping them stand out in a competitive job market while giving employers what they need to make faster, more confident decisions. English proficiency is one of the most in-demand skills across our markets, particularly in Asia, where language skills are often a deciding factor in hiring. Partnering with IELTS and Pearson to bring English proficiency verification to SEEK Pass means we're solving a real problem for millions of job seekers and the employers looking to hire them." SEEK Pass has helped 4.5 million job seekers verify their credentials across the Asia Pacific, with verified applicants 20% more likely to be shortlisted by employers in Australia and New Zealand. Since launching in Asia a year ago, SEEK Pass has seen strong adoption with job seekers on Jobstreet and Jobsdb increasingly using verified credentials to stand out. English proficiency verification adds to SEEK Pass's growing range of verifiable credentials, which includes identity verification, working rights, education, employment history and industry-specific licenses and credentials. "At IDP, we believe language skills should open doors. Job seekers invest real effort to earn an IELTS score, and this partnership with SEEK Pass helps them display their score with pride. We are proud to support any initiative that helps test takers achieve better outcomes as they move into work," said Micheal James, Director, IELTS Operations. "The inclusion of PTE within SEEK Pass is a meaningful step forward for both employers and job seekers across APAC," said Matthew Lampkin, Director, Asia Pacific, English Language Learning, Pearson. "For employers, it offers a trusted and efficient way to verify English proficiency, supporting fairer and more confident hiring decisions. For candidates, it creates a simpler, more accessible pathway to showcase their skills and improve their employability - helping them progress faster in an increasingly competitive job market." SEEK Pass plans to expand its English proficiency partnerships to include additional providers in the future.

Focus Malaysia
Mar 25th, 2026
Employers can now post all roles nationwide on Jobstreet for free.

Employers can now post all roles nationwide on Jobstreet for free. JOBSTREET by SEEK has expanded its hiring services nationwide in Malaysia, making it easier for employers to find quality talent faster, improve recruitment outcomes, and get more value from hiring investments in a competitive job market. Malaysia travel guide Even with unemployment at a low 2.9% in November 2025, hiring the right talent remains a challenge. Employers often face slow recruitment processes, skill mismatches, and uncertainty over candidate quality, while candidates navigate crowded listings and unclear expectations. Reducing friction on both sides Jobstreet by SEEK's nationwide rollout aims to ease these challenges by focusing on three key areas: access to talent, speed of hiring, and clearer return on recruitment spend. At its core, employers can now post all roles for free, breaking down barriers to entry and giving businesses the flexibility to adjust their hiring approach as needs evolve. For those who want additional support, optional performance tools and AI-powered job ads offer predictive insights to reach high-fit candidates faster and make more informed decisions. The platform also enables proactive candidate engagement through search-based discovery tools, while verified credentials and AI-supported reference checks help employers assess identity, work history, and candidate fit more confidently - reducing delays and shortening hiring timelines. Better experiences for candidates For job seekers, the nationwide rollout provides clearer job opportunities, stronger role-to-talent matches, and more transparent hiring journeys. AI-driven matching helps candidates find roles suited to their skills, while targeted outreach ensures applications have a higher chance of leading to meaningful conversations. "Malaysia's labour market may look strong, but recruiting the right talent has become more complex," said Nicholas Lam, Managing Director of Jobstreet by SEEK Malaysia. Malaysia travel guide "Employers need faster signals, clearer insights, and lower-risk ways to engage talent. Our nationwide approach helps them do just that while supporting candidates through a smoother, more transparent process." As competition for talent intensifies, the nationwide expansion underlines Jobstreet by SEEK's commitment to strengthening Malaysia's employment ecosystem - improving match quality, reducing hiring friction, and supporting sustainable hiring outcomes across industries and regions. - March 25, 2026 Main image: HRM Asia 5 hours ago 6 hours ago 7 hours ago 8 hours ago Discover more Cybersecurity software business Premium news content Halal food certification services