A

ASM International

Semiconductor deposition equipment and ALD tech

Engineer 2 - Global Product Support

Mechanical EngineeringConfirmed live in the last 24 hours
Full-timeHwaseong-si, Gyeonggi-do, South KoreaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Mechanical Engineering, Electrical Engineering, Chemical Engineering, Materials Science, Physics, or a related technical discipline.
  • At least four years of experience in semiconductor equipment engineering, product support, systems engineering, or related technical roles.
  • Hands-on experience supporting semiconductor process equipment in development, manufacturing, or field environments.
  • Experience leading New Product Introduction activities and managing product readiness across multiple functions.
  • Strong understanding of system integration involving hardware, software, controls, and process technologies.
  • Ability to troubleshoot and solve complex technical issues through to resolution.
  • Ability to communicate technical information across global, cross-functional teams.
  • Fluent written and spoken English communication skills.

Responsibilities

  • Own assigned products throughout the product lifecycle, from concept and development through alpha, beta, and product release phases.
  • Serve as the system-level product expert across hardware, software, electrical, and process domains.
  • Lead New Product Introduction and Continuous Improvement Program activities to ensure successful product deployment and operational readiness.
  • Develop test plans, coordinate demo lab activities, and support field implementation readiness for new products and features.
  • Drive Design for Service and Design for Install initiatives through product design reviews and cross-functional collaboration.
  • Develop, document, and deploy Best Known Methods, installation procedures, and operational guidelines to support scalable field execution.
  • Collaborate with engineering, manufacturing, FEMS, and field teams to identify, troubleshoot, and resolve critical product issues.
  • Support product validation and system integration activities, and facilitate transitions between alpha and beta development phases.
  • Lead technical taskforces for complex product issues, providing technical direction, escalation management, and stakeholder communication.
  • Drive root cause investigations and corrective actions to improve product performance, reliability, and customer satisfaction.
  • Support global field organizations by providing technical expertise, coaching, and readiness guidance for new product releases.

Desired Qualifications

  • Experience supporting ALD, PECVD, CVD, Epi, or other semiconductor deposition technologies.
  • Direct experience with system-level troubleshooting of semiconductor capital equipment.
  • Knowledge of Design for Service, Design for Install, and product lifecycle management principles.
  • Experience in global product support, field engineering, or technical program leadership roles.
  • Familiarity with New Product Introduction processes in semiconductor equipment organizations.
  • Proven ability to lead technical taskforces and influence stakeholders without direct authority.
  • Experience supporting customer escalations and driving resolution of high-impact field issues.
  • A master's degree in Engineering or a related technical field.

About the Company

ASM International

Semiconductor deposition equipment and ALD tech

ASM International designs and supplies equipment and technologies for semiconductor fabrication, focusing on thin-film deposition processes such as chemical vapor deposition (CVD) and atomic layer deposition (ALD). Its products are used in making microchips by depositing ultra-thin material layers with precise control at the atomic level, enabling smaller and more powerful devices. The company built a global footprint through operations in the Netherlands, the US, Hong Kong, and Japan, and separated ASML Lithography (a joint venture with Philips) to focus on deposition while ASML develops photolithography systems. In recent years, ASM has sharpened its strategy around ALD, a process that creates uniformly thin layers one atomic layer at a time, allowing continued scaling of semiconductor devices. The goal is to be a core supplier of deposition technology and tools that enable chip manufacturers to produce smaller, faster, and more energy-efficient semiconductors.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Almere, Netherlands
Founded
1968

Recently Posted Jobs

Explore more opportunities at ASM International

See more jobs