Client Partner
TikTok
Client Partner
TikTok
Short-form video platform with ads
This role leads the growth of the TTS Outbound business in Japan by helping Japanese clients launch cross-border ecommerce businesses in the US and Southeast Asia together with partner companies, then connecting that business expansion to TikTok advertising growth. Role Overview: The Client Partner will work with Japanese merchants, brands, agencies, and ecosystem partners to unlock outbound ecommerce growth. This person will guide clients from early market entry planning and partner alignment through merchant onboarding, shop launch, and advertising adoption, while navigating a complex multi-country operating environment. Responsibilities: - Lead the outbound commerce growth strategy for Japanese clients expanding into the US and Southeast Asia through cross-border ecommerce. - Work with partner companies to identify, onboard, and grow merchants that are ready to launch outbound ecommerce businesses on TikTok Shop. - Build and own account plans that connect market entry, ecommerce operations, and advertising investment to clear business outcomes. - Drive commercial growth by helping clients move from initial business setup to scaled advertising adoption across TikTok solutions. - Develop trusted relationships with senior client stakeholders, partner companies, agencies, and internal cross functional teams in Japan and overseas. - Translate long term client goals into practical launch plans, growth roadmaps, and investment strategies across multiple markets. - Partner with internal teams including product, operations, measurement, marketing science, and regional stakeholders to solve client needs and remove execution barriers. - Navigate complex situations that involve multiple countries, stakeholders, timelines, and operational dependencies. - Work closely with agencies and other ecosystem partners to create joint business plans and unlock new revenue opportunities. - Own pipeline visibility, revenue forecasting, and business analysis to support team planning and target delivery.
Minimum Qualifications: - Significant experience in cross-border ecommerce, digital commerce, marketplace, or related online retail businesses. - Experience working at an agency, platform company, ecommerce enabler, or in a similar partner driven environment. - Strong sales and business development experience with a track record of managing and growing strategic client relationships. - Experience working with agencies and ecosystem partners to deliver commercial outcomes. - Business level English is required for frequent collaboration with regional and global stakeholders; Japanese fluency is required. - Ability to work effectively in ambiguous and fast changing environments with multiple priorities and high execution demands. - Experience working across multiple countries, cultures, or regional business teams. Preferred Qualifications: - Experience with ecommerce advertising, performance marketing, or integrated commerce and ads solutions. - Experience supporting Japanese clients with overseas market expansion, especially into the US and Southeast Asia. - Open, collaborative, and accountable working style with a strong sense of ownership.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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