Dave & Busters

Arcade gaming and dining entertainment chain

Assistant General Manager

Food & Beverage Operations ManagementPosted on Nov 9

Full-timeSan Jose, CA, USAIn-person

About the Job

Requirements

Applicants must be at least 21 years old.
Applicants must have at least 5 years of restaurant or hospitality experience.
Applicants must be proficient in managing cost of goods sold and labor.
Applicants must have strong business acumen.
Applicants must be able to lead a team to create a memorable guest experience.
Applicants must be able to work weekends, nights, and holidays.
Applicants must be able to work in a fast-paced, noisy environment with distracting conditions.
Applicants must be able to handle 100,000-dollar days, walk five miles per shift, and work an average of 50-hour work weeks.
Applicants must be able to oversee all aspects of the business, from minor details to the big picture.

Responsibilities

Provide overall leadership, supervision, and direction on strategic initiatives and operating standards for selected front-of-house and back-of-house areas under the guidance of the General Manager.
Promote positive employee relations, including effective delegation of managerial duties and fostering high staff morale.
Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets.
Ensure the execution of staff training programs.
Ensure staffing levels and management coverage are appropriate to meet business needs and maximize the customer experience.
Deliver a guest experience through food, drinks, and games.
Maintain a safe and secure environment for guests and staff.
Continuously improve operational execution through attention to detail and adherence to operating standards and procedures.

Job Description:

THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager.

What we are looking for!

You love working in a fast-paced, multi-faceted restaurant/entertainment scene
You can communicate with the team members and guests in a way that inspires FUN!
You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
You have never met a goal you can't beat
You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
The ability to oversee all aspects of the business - from the most minor details to the big picture.

Requirements:

21+ years of age
5+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Strong business acumen
Ability to lead a team to create a memorable guest experience
The ability to work weekends, nights and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions.

What will you be doing daily?

Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
Assures the execution of staff training programs.
Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
Deliver an unparalleled guest experience through the best combination of food, drinks, and games
Maintain a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS!

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short-term Disability

Employee Assistance Program

Buster’s Legacy Fund (Supports team members during difficult times)

401K matching plan

FREE food

FREE gameplay

Large leadership team = multiple managers per shift

FUN work environment

Grow your career!
- Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

93694

110228

We are an equal opportunity employer and participate in E-Verify in states where required.

About the Company

Dave & Busters

Arcade gaming and dining entertainment chain

Dave & Buster's operates a chain of entertainment venues that blend arcade games, sports viewing, and full-service dining. Guests can pay to play a wide range of arcade games, order meals and drinks from a bar and restaurant, and watch live or televised sports in a large, social setting. The venues also host events such as corporate parties and social gatherings, offering packages that combine games, food, and drinks. The product experience centers on visiting a single location for both entertainment and dining, rather than solely playing games or eating separately. In comparison to competitors, Dave & Buster's differentiates itself by providing a large, integrated entertainment and hospitality venue that targets families, young adults, and corporate groups, rather than a narrow focus on games or dining alone. Its goal is to attract guests to a venue that offers a comprehensive, social entertainment experience in one place, encouraging repeat visits and planning for events and groups.

Company size: 10,001+
Company stage: IPO
Headquarters: Dallas, TX
Founded: 1982

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