Business Analyst - Specialist
No salary listed
Mid, Senior
Bachelor's
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In Person
Business & StrategyBusiness Analysis
About the job
Requirements
- A university degree in any discipline or a professional certificate such as FLMI, AAII, AMII, or equivalent.
- Ability to analyze and document complex business processes.
- Ability to think analytically and solve problems.
- Understanding of project management fundamentals and governance.
- A minimum of 3 to 5 years of relevant experience in business analysis, operations, project management, or system enhancement initiatives.
Responsibilities
- Review project, new product, enhancement, and production incident specifications or requests.
- Facilitate discussions with stakeholders to identify and articulate business outcomes, ensuring alignment with organizational goals, objectives, and strategies.
- Maintain awareness of business processes to assess the impact of changes on existing processes.
- Offer technology and process options or solutions to meet business outcomes where possible.
- Identify process dependencies and improvements, and participate in system impact analysis to identify dependencies in peripheral systems and modules.
- Document agreed business outcomes and solutions in User Requirements Documents and obtain sign-off from relevant parties.
- Participate in design reviews and walkthroughs to communicate system designs and validate proposed solutions.
- Prepare and finalize the Requirement Traceability Matrix, aligning business requirements, functional specifications, and the test plan with input from business subject matter experts, IT developers, system analysts, and test managers.
- Develop test strategy, plans, criteria, and expected results aligned with user requirements, functional specifications, and system impacts, including regression testing.
- Estimate testing effort, determine the number of testers required, and coordinate tester resource allocation with the Tester Resource Manager.
- Review the test plan with business subject matter experts, business testers, system support testers, and IT system analysts, and facilitate sign-off.
- Ensure testers receive necessary system access and that the test environment is available for testing within project timelines.
- Monitor test-case execution progress and pass rates, and coordinate defect fixes with IT system analysts.
- Manage UAT defects and errors reported through the designated defect management tool.
- Approve UAT after testers sign off on results and coordinate post-deployment verification with production users.
- Estimate effort for tasks and project work accurately and update actual time spent in eResourceScheduler.
- Report work progress and issues weekly to the supervisor, and ensure issues are tracked and resolved in a timely manner.
- Consolidate gaps identified during UAT into a master list for follow-up.
- Provide guidance to and develop junior business analysts to strengthen business analyst competency.
- Perform other job functions and ad hoc tasks assigned by the supervisor to meet operational and other requirements.
- Provide accurate resource-availability inputs to the Demand and Supply team to support task and project scheduling discussions.
- Ensure timely and quality delivery of user requirements for system enhancements, projects, new products, and production incidents, focused on on-time, on-budget, and on-scope delivery.
- Assess effort for tasks and projects, advise on and secure required resources for test execution, and support on-time, on-budget, and on-scope delivery.
- Identify and highlight risks and issues, and contribute to identifying solutions and mitigation steps.
- Prepare detailed change requests and user requirements, conduct walkthroughs with system analysts and business subject matter experts, and revise materials as needed.
- Facilitate discussions to identify viable solutions to business problems, taking impact analysis outcomes into account.
- Work with system analysts and IT business analysts to identify test scope, scenarios, and test cases.
- Understand new product and enhancement backgrounds and features, user requirements, functional specifications, and system designs to develop comprehensive test plans.
- Conduct impact analysis and work with stakeholders to make decisions.
- Agree test scenarios and situations in which business users will assist with test execution.
- Communicate system enhancements, changes, and issues to stakeholders and business users, and provide training as needed.
About the company
AIA Group provides life insurance and financial protection services to individuals and groups across 18 markets in Asia. The company works by offering insurance policies and long-term savings plans that pay out benefits and claims to help customers manage their health and financial needs. AIA distinguishes itself through its century-long history in the region and its position as the largest independent publicly listed pan-Asian life insurance group. Its goal is to lead the industry in sustainability while helping millions of people live healthier, longer, and better lives.
Company Size
10,001+
Company Stage
N/A
Total Funding
$618.7M
Headquarters
Central and Western District, Hong Kong
Founded
N/A
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Simplify's Take
What believers are saying
- AIA reported 2025 VONB of US$5.5 billion and OPAT per share growth of 12%.
- AIA returned US$3.6 billion to shareholders in first-half 2026 through dividends and buybacks.
- AIA launched SelectWise in February 2026, targeting Hong Kong medical-insurance demand.
What critics are saying
- China tax authorities began taxing offshore insurance income in August 2026.
- Hong Kong insurers lost value on August 6, 2026 after the offshore-tax report.
- AIA’s heavy Hong Kong-China exposure makes policy shocks existential for near-term growth.
What makes AIA Group unique
- AIA’s Premier Agency drove 2026 H1 China VONB growth of 20%.
- AIA Hong Kong’s partnership channels with Citibank and BEA widened affluent reach in 2026.
- AIA’s 18-market scale and HKRBC disclosures reinforce capital strength above minimums.
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Benefits
- Health Insurance
- 401(k) Retirement Plan
- Remote Work Options
- Flexible Work Hours
- Unlimited Paid Time Off
- Paid Vacation
- Wellness Program
- Mental Health Support