Patient First

Walk-in urgent and primary care provider

Director of Laboratory Services

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours

Full-timeIn-person

About the Job

Requirements

Must be at least 18 years of age.
Must have a minimum typing experience.
Must hold a bachelor's degree in medical technology or chemical, physical, or biological science and have a minimum of two years of supervisory experience in a laboratory.
Must have thorough knowledge of medical technology principles, concepts, and methodologies sufficient to perform a broad range of testing.
Must know mathematical and statistical methods sufficient to calculate and convert analytical data to test results.
Must have knowledge and skill sufficient to use and maintain laboratory instruments.
Must have knowledge of related disciplines sufficient to integrate and correlate test results with other laboratory data and clinical information.
Must be able to sit, stand, and walk for long periods, possibly 4 to 7 hours at a time.
Must be able to lift moderate to heavy items weighing 20 to 50 pounds.
Must have adequate visual, verbal, written, and typed communication skills.
Must be able to prioritize and handle numerous tasks at one time.
Must be able to provide professional, quality medical care.

Responsibilities

Enroll all Patient First laboratories in the Centers for Medicare and Medicaid Services program.
Ensure Lab Consultants review proficiency testing reports and follow approved action plans.
Ensure completion of Clinical Laboratory Improvement Act and Amendments applications for new laboratories and renewal certificates, code invoices for payment, and monitor receipt of certificates.
Review Clinical Laboratory Improvement Act and Amendments inspection results, assist Lab Consultants with action plans, and write necessary responses.
Consult with Lab Consultants and the Quality Improvement Committee to select and implement new testing procedures, and write and distribute those procedures.
Review existing test procedures at least annually with Lab Consultants and make necessary changes to ensure proper patient testing.
Work with the Training Department to ensure laboratory personnel are appropriately trained and demonstrate competency before testing patient specimens.
Consult with appropriate parties to review individual competencies as needed.
Work with Lab Supervisors to resolve laboratory issues and ensure patient testing is properly performed.
Review and negotiate test charges annually with reference laboratory representatives.
Work with reference laboratory representatives to establish new accounts and ensure quality reference laboratory reporting.
Conduct meetings with Lab Consultants to establish and maintain quality assurance programs.
Maintain files and materials required to establish new laboratories according to Clinical Laboratory Improvement Act and Amendments regulations.
Ensure instruments are set up in new laboratories and that necessary calibrations, accuracy and precision checks, and verifications are completed.
Review and update Material Safety Data Sheets on the Patient First intranet site as needed, at least annually.
Coordinate with Materials Management by reviewing laboratory products, selecting replacements, meeting suppliers, and reviewing laboratory equipment contracts.
Provide on-site, telephone, or electronic consultation as needed.
Assist Lab Trainers and Lab Consultants in training new supervisors.
Supervise and evaluate assigned staff.
Collaborate with other departments as needed.

The responsibilities of this job include, but are not limited to the following:

Enrolling all Patient First labs into the Centers for Medicare and Medicaid Services (CMS) program;
Ensuring that Lab Consultants are reviewing the proficiency testing reports and that approved action plans are followed;
Ensuring the completion of Clinical Laboratory Improvement Act and Amendments (CLIA) applications for new labs and for subsequent lab renewal certificates, coding invoices for payment, and monitoring the receipt of certificates;
Reviewing CLIA inspection results, assisting Lab Consultants in implementing any action plans, and writing the necessary responses;
Consulting with the Lab Consultants and the Quality Improvement Committee (QIC) to choose and implement new testing procedures, as well as writing and distributing new testing procedures;
Reviewing existing test procedures yearly (at a minimum) with the Lab Consultants and making any necessary changes to procedures to ensure proper patient testing;
Working with the Training Department to ensure that lab personnel have been appropriately trained and demonstrate competency prior to testing patient specimens;
Consulting with the appropriate parties to review individual competencies as needed;
Working with Lab Supervisors to ensure that all lab issues are resolved and patient testing is properly performed;
Reviewing and negotiating test charges yearly with reference lab representative;
Interfacing with reference lab representatives to set up new accounts and ensure quality reference lab reporting;
Conducting meetings with Lab Consultants to ensure that quality assurance programs are established and maintained;
Maintaining files and materials necessary to set up new labs according to CLIA regulations;
Ensuring that instruments are set up in new labs and all necessary calibrations, accuracy, precision checks, and verifications are performed;
Reviewing and updating the MSDS sheets on the Patient First intranet site as necessary (at least yearly);
Coordinating with the Materials Management Department by reviewing lab products, selecting replacement products, meeting lab suppliers, and reviewing lab equipment contracts;
Providing on-site, telephone, or electronic consultation as needed;
Assisting Lab Trainers and Lab Consultants in training new supervisors;
Supervising and evaluating assigned staff;
Collaborating appropriately with other departments as needed.

Minimum education and professional requirements include, but are not limited to, the following:

Employee must be 18 years of age or older;
Minimum typing experience;
Must hold a bachelor’s degree in medical technology or chemical, physical, or biological science and have a minimum of two years supervisory experience in a lab;
Must have a thorough knowledge of medical technology principles, concepts, and methodologies sufficient to perform a broad range of testing;
Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results is required;
Knowledge and skill sufficient to use and maintain lab instruments;
Knowledge of related disciplines sufficient to integrate and correlate test results with other lab data and clinical information;
Must be able to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time);
Must be able to lift moderate to heavy items (20 to 50 pounds);
Adequate visual, verbal, written, and typed communication skills are required;
Ability to prioritize and deal with numerous tasks at one time;
Ability to provide a high level of professionalism and quality medical care.

Salary Range: 125,000-134,000 annually, depending on experience.

Benefits and Other Compensation:
• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Holiday Pay
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include:
- Recruitment bonus

About the Company

Patient First

Walk-in urgent and primary care provider

Patient First operates walk-in urgent care and primary care centers in the Mid-Atlantic, open every day from 8 am to 8 pm. Patients visit without appointments; clinicians assess symptoms, provide treatment or referrals, and arrange follow-up as needed for quick, convenient care. The company differentiates itself through a patient-first culture, strong employee recognition, and active community involvement that emphasizes accessible health education. Its goal is to provide reliable, convenient healthcare by keeping centers open with consistent hours and a focus on patient experience.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Glen Allen, Missouri
Founded: 1981

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