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All Accor

Global hotel management, franchising, loyalty program

Réceptionniste de nuit

Hotel Guest ServicesUpdated on Nov 11
Full-timeParay-Vieille-Poste, France€2.1k /moIn-person

About the Job

Requirements

  • Hotel studies and initial reception experience are required.
  • Be very comfortable in French and English; a third language is an advantage.
  • Demonstrate attentiveness to clients and the surrounding environment, strong teamwork and interpersonal skills, autonomy, responsiveness, and self-control.

Responsibilities

  • Provide a personalized, warm welcome and prioritize guest well-being.
  • Coordinate with the hotel's departments in response to guest requests and act as a facilitator within the establishment.
  • Continuously improve service quality and contribute ideas.
  • Support guest loyalty and encourage repeat visits.
  • Receive training in financial revenue tracking.
  • Ensure the safety of property and people.
  • Be responsible for establishment activities in the absence of management, including hotel closeout, taking payments, and anticipating the following day's needs.

Desired Qualifications

  • Master a third language or have an interest in discovering new cultures.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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