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Clean Harbors

Hazardous waste management and emergency response

InSite Operations Manager 2

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeRomulus, MI, USA$41.5k - $133.3k /yrIn-person

About the Job

Requirements

  • Financial management, logistics, or sales experience.
  • Working knowledge of environmental statutes and regulations, business development, revenue enhancement, and market penetration.
  • Leadership experience.
  • Ability to perform physical functions required by the job.
  • Successful completion of a background check, drug test, and position-dependent physical examination.

Responsibilities

  • Ensure health and safety is the number one goal by following policies, processes, and always acting in a safe manner.
  • Work with the customer to drive sustainability and value-added improvements.
  • Maintain Environmental QOS / Scorecard.
  • Resolve job-related issues such as billing, collections, customer issues, and post-job follow-up.
  • Meet with customers to proactively resolve customer issues or complaints.
  • Maintain satisfactory customer relationships.
  • Act as a liaison between sales and operations, bridging the gap between how the job was sold and how the job should be executed.
  • Review accounts receivable reports weekly and make collection calls when necessary.
  • Develop strategies to maximize pricing and profitability for all business lines.
  • Ensure current contracts and purchase orders are in place prior to job execution.
  • Kick off jobs with field personnel and ensure proper job execution.
  • Maintain customer and CHES spreadsheets.
  • Follow all local, state/provincial, and federal compliance regulations and rules.
  • Safely operate vehicles in accordance with U.S. DOT, local, state/provincial, and federal requirements.
  • Safely observe all corporate operating guidelines and procedures.
  • Observe all company environmental health and safety operating guidelines.
  • Perform other duties as assigned.

Desired Qualifications

  • Attention to detail and ability to take and follow direction and perform multiple tasks.
  • Ability to interface with customers.
  • Valid driver's license.
  • Knowledge of regulations such as RCRA, DOT, and TSCA.
  • Ability to coordinate project oversight.
  • Ability to manage complex tasks.
  • Proficiency with Excel and knowledge of Word, PowerPoint, Salesforce, and similar tools.
  • Customer-focused approach.

About the Company

Clean Harbors

Hazardous waste management and emergency response

Clean Harbors provides environmental and industrial services across North America, focusing on hazardous waste management, emergency spill response, industrial cleaning, and maintenance for a wide range of clients including Fortune 500 companies and government agencies. Its offering works by delivering on-site and remote services through service contracts, emergency response fees, and waste disposal charges, supported by an extensive network of facilities and specialized equipment to ensure safe, compliant waste handling. The company differentiates itself through its large scale, broad service mix, and emphasis on meeting stringent environmental compliance and safety standards for demanding customers. Its goal is to grow its market presence and service offerings to be a leading, dependable partner for essential environmental services in North America.

Company size
10,001+
Company stage
IPO
Headquarters
Norwell, MA
Founded
1980

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