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AtkinsRéalis

Engineering services for infrastructure and energy

Yard Controller Help Desk

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timeOttawa, ON, Canada$67.8k - $93.2k /yrIn-person

About the Job

Requirements

  • A high school diploma and a two-year community college diploma in a technical, electrical, computer program, or related field are required; industry-specific experience may substitute for the latter, combined with six years of experience in Canadian rail regulations, rail operations, transportation control, dispatching, incident or emergency management, or a combination of these areas.
  • Demonstrated experience working in a high-volume, high-demand operational environment and the ability to manage multiple tasks simultaneously while directing train movements.
  • Proficiency in computer and communications technology, with the ability to analyze information, make independent decisions under pressure, and maintain attention to detail for extended periods.
  • Ability to communicate effectively orally and in writing, build trusted relationships, work collaboratively, and demonstrate leadership capabilities.
  • Ability and willingness to work in a 24/7 operation, including overtime and on-call assignments as required.
  • Fitness for duty is required; candidates must successfully complete a medical assessment covering colour perception, visual acuity, hearing, and impairment screening.

Responsibilities

  • Control and direct personnel, rail vehicles, maintenance vehicles, and track access activities within the Maintenance and Storage Facility and yard limits to ensure safe operations and compliance with operating rules and safety-critical procedures.
  • Operate and monitor S&TCS, SCADA, yard control systems, Siemens dispatch systems, CCTV, and other computer-based control systems to manage train movements, switches, maintenance equipment, and station elements.
  • Coordinate train dispatching, vehicle launches into service, service removals, track authorities, work zones, and access requests while maintaining continuous communication with the TOCC, DROs, and field personnel.
  • Monitor incidents, delays, vehicle failures, safety or security events, system alarms, and fault conditions; coordinate responses, support service recovery, and maintain established schedules.
  • Provide functional leadership and operational support to Vehicle Technicians by establishing priorities, assigning work in collaboration with supervision, participating in performance reviews, and supporting operational decision-making.
  • Complete operational reporting, incident tracking, investigations, safety occurrence reporting, database updates, and technical issue follow-up while supporting safety procedure development and emergency response activities.
  • Contribute to continuous improvement initiatives by participating in operational reviews, providing technical expertise, recommending best practices, and representing TransitNext on relevant work teams.

About the Company

AtkinsRéalis

Engineering services for infrastructure and energy

AtkinsRéalis provides engineering services for infrastructure and nuclear projects, connecting people, data, and technology to plan, design, build, and manage systems worldwide. It delivers integrated services through consulting, design, engineering, and project management, using a global team and data-driven collaboration to move projects from concept to commissioning. The company’s global reach and end-to-end capability across conventional engineering and nuclear sectors enable coordinated delivery across multiple disciplines. Its goal is to transform infrastructure and energy systems worldwide by delivering safe, reliable, and efficient engineering solutions.

Company size
10,001+
Company stage
IPO
Headquarters
Epsom, United Kingdom
Founded
1938

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