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Radisson Hotel Group

Runs hotel brands for travelers and property owners

Director of Rooms

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeGuwahati, Assam, India₹2 /moIn-person

About the Job

Requirements

  • Proven experience in rooms division with strong problem-solving capabilities.
  • Excellent leadership skills with a hands-on approach and lead-by-example work style.
  • Commitment to exceptional guest service and a passion for the hospitality industry.
  • Ability to find creative solutions and offer advice and recommendations.
  • Personal integrity and the ability to work in an environment that demands excellence, time and energy.

Responsibilities

  • Ensure the smooth running of the rooms division department and deliver all aspects of the guest experience to high standards.
  • Proactively improve guest satisfaction and comfort, respond positively and promptly to guest enquiries, and resolve problems.
  • Develop and implement plans to achieve rooms division initiatives and hotel targets.
  • Lead and manage the rooms division team, fostering a culture of growth, development, and performance.
  • Prepare and take responsibility for the departmental budget, controlling costs and inventory and attaining productivity and performance levels.
  • Build and maintain effective working relationships with key stakeholders.
  • Establish and deliver programmes that advance service standards, profitability, and cost control.
  • Ensure adherence to legislation, due diligence requirements, and best practices; plan, deliver, and document activities for internal and external audits, and perform follow-up as required.

About the Company

Radisson Hotel Group

Runs hotel brands for travelers and property owners

Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1960

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