Mox Bank

Digital bank offering cards and wealth

Lead Insurance Governance - Risk & Controls

Regulatory Compliance & EthicsUpdated on Nov 13

Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in risk management, business, insurance, or law is required.
At least 10 years of experience in the financial industry, including at least 5 years in a leadership role, is required.
A deep understanding of insurance and financial services regulatory frameworks is required.
Proficiency in collaboration software and Microsoft Office is required.
Relevant licenses are required for regulated activities.
Proficiency in English and Cantonese is required.

Responsibilities

Assist the Business Head of Insurance in ensuring compliance with laws, regulations, and bank policies.
Advise on the product approval process for insurance products, liaise with Legal, Risk, and Compliance for product and marketing material approvals, and support bancassurance initiatives and regulatory changes.
Develop and enhance bancassurance sales management policies and guidelines in alignment with regulatory requirements and business objectives.
Coordinate the insurance product approval process for risk and compliance.
Ensure adherence to the internal risk and compliance framework in product reviews, including product design, marketing materials, and training resources.
Perform gap analyses between business practices and compliance guidelines to support licensing, operations, and product launches.
Collaborate with legal and compliance teams to interpret and implement regulatory standards.
Identify and address regulatory changes affecting distribution practices.
Conduct ongoing engagement, communication, and training programs for distribution channels on regulatory and ethical sales practices.
Provide regular updates on compliance issues and policy changes to the distribution team.
Collaborate with intermediaries and distribution teams to ensure adherence to compliance and risk management standards.
Support the bancassurance business in identifying, minimizing, mitigating, and managing operational risks.
Develop monitoring frameworks and conduct quality assurance reviews to identify compliance risks and recommend corrective actions.
Identify and escalate misconduct issues to stakeholders.
Conduct reviews of sales practices.
Manage licensing requests for the distribution team and coordinate responses to regulatory inquiries.
Lead pre-inspection preparations and follow-ups.
Advise the business on regulatory implications.

Desired Qualifications

Excellent problem-solving, organizational, and communication skills.
Ability to thrive in a fast-paced environment and manage multiple tasks under pressure.

About Mox

Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.

Why Mox

Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.

Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?

What we are looking for?

As a vital member of the Mox product team, you will assist the Business Head of Insurance in ensuring compliance with laws, regulations, and bank policies. This includes advising on the product approval process for insurance products, liaising with Legal, Risk and Compliance for product and marketing material approvals, and supporting bancassurance initiatives and regulatory changes.

Policies and Compliance

You will develop and enhance bancassurance sales management policies and guidelines, ensuring alignment with regulatory requirements and business objectives. Responsibilities include:

Coordinating the insurance product approval process for risk and compliance.
Responsible for ensuring adherence to internal risk and compliance framework in product reviews, including design, marketing materials, and training resources.
Performing gap analyses between business practices and compliance guidelines to support licensing, operations, and product launches.
Collaborating with legal and compliance teams to interpret and implement regulatory standards.
Identifying and addressing regulatory changes impacting distribution practices.

Governance and Ethics

You will promote a culture of good conduct and customer protection through:

Ongoing engagement, communication, and training programs for distribution channels on regulatory and ethical sales practices.
Regular updates on compliance issues and policy changes to the distribution team.
Collaboration with intermediaries and distribution teams to ensure adherence to compliance and risk management standards.
Support the bancassurance business to identify, minimize, mitigate and manage operational risks

Reporting and Monitoring

You will develop monitoring frameworks and conduct quality assurance reviews to identify compliance risks and recommend corrective actions. Key tasks include:

Identifying and escalating misconduct issues to stakeholders.
Conducting reviews of sales practices.

Regulatory Review

You will manage licensing requests for the distribution team and coordinate responses to regulatory inquiries. Responsibilities include:

Leading pre-inspection preparations and follow-ups.
Advising the business on regulatory implications.

Bachelor’s degree in risk management, business, insurance, or law.
10+ years of experience in the financial industry, with 5+ years in a leadership role.
Deep understanding of insurance and financial services regulatory frameworks.
Proficient in collaboration software and Microsoft Office.
Excellent problem-solving, organizational, and communication skills.
Ability to thrive in a fast-paced environment and manage multiple tasks under pressure.
Proficiency in English and Cantonese; relevant licenses required for regulated activities.

About the Company

Mox Bank

Digital bank offering cards and wealth

MOX Bank provides digital-first banking in Hong Kong, backed by Standard Chartered and partners HKT, PCCW, and Trip.com, offering cards, deposits, lending, and wealth management through a fast mobile app. Customers open and manage accounts, make payments and transfers, and access savings and investment options with clear pricing and control from anywhere. Its platform blends support from established financial partners with a digital-native, high-speed user interface focused on security and transparency. The goal is to become Hong Kong’s top choice for banking services while setting global benchmarks for digital banking.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Hong Kong
Founded: 2019

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