Sales Development Representative

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

The Sales Development Representative (SDR), based in Pune, is a dedicated pipeline-generation engine for OpenGov's US go-to-market team. This role is built for outbound specialists who want to master high-volume prospecting into the US public sector market, working US-aligned hours to connect directly with government decision-makers in real time. You'll partner closely with US-based Sales Development Representatives and Account Executives to build and qualify pipeline.

Responsibilities:

• Generate pipeline for the US market: run high-volume outbound calls, emails, and LinkedIn outreach into assigned US territories (cities, counties, special districts, and state agencies)

• Work US-aligned hours: align your schedule to the US territories you support so you're reaching decision-makers in real time

• Qualify inbound and outbound leads against OpenGov's ICP and hand off sales-ready opportunities to US-based Account Executives

• Build enough fluency in OpenGov's cloud-based platform to speak credibly about the problems it solves for cities, counties, and government agencies

• Use Salesforce, Outreach, and LinkedIn daily to manage pipeline, prioritize leads, and log activity with precision

• Clearly and persuasively articulate OpenGov's value to US government decision-makers and quickly establish credibility

• Hit weekly outbound activity and pipeline targets while staying disciplined about lead quality

• Collaborate with marketing by following up on inbound and campaign-generated leads to maximize lead-to-opportunity conversion

• Maintain accurate, up-to-date records in Salesforce for all prospecting activity

Requirements and Preferred Experience:

• 2 to 4 years of experience in SDR, Sales or a customer-facing role

• Excellent spoken and written English, with the confidence to cold-call US-based government decision-makers and quickly build rapport

• Comfortable working US-aligned hours from Pune

• A natural communicator who's confident talking to people you've never met, and knows how to make them glad you called

• Genuinely curious about technology and its role in government, with a competitive drive and real passion for pushing the public sector forward

• Excited by AI and what it means for government: able to speak to it credibly and see it as a differentiator in every conversation

• Familiarity with CRM tools (Salesforce or similar) is a plus

• Background in B2B, SaaS, outbound prospecting, BPO, or government is a bonus, but not expected at this level

• Bachelor's degree preferred

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families

• Flexible vacation policy and paid company holidays

• 401(k) with company match

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches.