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Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Lobby Ambassador

Hotel Guest ServicesConfirmed live in the last 24 hours
Part-timePrinceville, HI, USAIn-person

About the Job

Requirements

  • Must be available to work various shifts, holidays, and both weekend days.
  • Must be able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.
  • Must be able to lift, carry, push, or pull items weighing up to 50 pounds without assistance.
  • May be required to complete background and drug screening in accordance with company policy and applicable legal requirements.

Responsibilities

  • Greet and engage resort guests to enhance the service experience by activating lobby outlet services, including the restaurant and bar, front desk, business center, and lounge.
  • Respond to guest requests for special arrangements or services, such as transportation, reservations, and dry cleaning, by arranging or identifying appropriate providers.
  • Inform guests about property amenities, services, hours of operation, and local areas of interest and activities.
  • Gather, summarize, and provide local-area knowledge to inform guests about property and surrounding-area amenities, special events, and local activities.
  • Contact appropriate individuals or departments, such as bell staff, housekeeping, and food and beverage servers, as necessary to resolve guest calls, requests, or problems.
  • Welcome and greet guests, anticipate their needs, and address them.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

About the Company

Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Marriott Vacations Worldwide focuses on vacation ownership and resort experiences across a diverse portfolio of brands. It operates vacation ownership programs and runs or collaborates with more than 100 resorts worldwide, employing staff who guide guests and share local cultures. The product works through timeshare-style ownership and resort stays, with associates helping guests plan trips, share information about destinations, and ensure smooth experiences. The company differentiates itself through a strong culture built on care, collaboration, integrity, and customer-centric decision-making, framed by the MVWay and a focus on treating associates well so they can better serve customers. Its goal is to deliver unforgettable vacation experiences, help people pursue fulfilling lives, and grow its associate network while expanding its presence globally.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Orlando, FL
Founded
1984

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