A

Accenture

Advises businesses and runs their technology

HR Service Delivery Associate - Talent Acquisition - Talent Identification

Generalist Recruiting +1Confirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • A graduation qualification in any field is required.
  • Build effective relationships with internal and external stakeholders across transactions.
  • Handle customer complaints professionally and courteously, escalating where appropriate.
  • Demonstrate basic leadership and coaching skills.
  • Work collaboratively with a team.
  • Be self-driven and results-oriented.
  • Adapt to a multicultural environment.
  • Be flexible to work shifts.
  • Demonstrate client-interfacing skills over email and phone, including email etiquette, email drafting, keyboard skills, and phone etiquette.
  • Maintain strong customer orientation and respond to urgent requests or troubleshooting needs.
  • Remain resilient and work under pressure.
  • Organize and prioritize work to meet deadlines.
  • Demonstrate attention to detail and quality in communications and system transactions.
  • Maintain high levels of confidentiality.
  • Have 1 to 3 years of experience.

Responsibilities

  • Work alongside the recruitment and onboarding team to understand business recruitment priorities and identify the skills and competencies required for each role.
  • Use market-mapping techniques to understand talent availability, keep current with market trends, and advise on effective approaches to accessing talent.
  • Create requisitions in the recruitment system.
  • Create and maintain talent communities for active and passive candidates in required skill sets.
  • Attract candidates using job boards, Boolean searches, CV databases, referrals, social networking sites, search engine optimization, and other direct sourcing techniques.
  • Screen candidate profiles.
  • Engage candidates and produce shortlists and longlists for recruitment campaigns when required.
  • Schedule interviews for shortlisted candidates.
  • Facilitate reference checks and background verification checks according to recruitment guidelines.
  • Evaluate potential sourcing channels against the sourcing strategy and monitor their effectiveness.
  • Manage candidate relationships and keep candidates engaged throughout recruitment.
  • Track internal and external candidates through the entire workflow in the candidate tracking system and keep the recruitment database up to date.
  • Onboard selected candidates.
  • Assist with vendor invoicing by raising purchase orders.
  • Process recruitment activities in the applicant tracking system workflow.
  • Read, understand, and analyze client processes according to business rules.
  • Execute the full process accurately and on time as a hands-on processor.
  • Escalate issues and seek advice when facing complex problems.
  • Follow work instructions while processing.
  • Highlight anomalies in work instructions and process documentation to subject-matter-expert leads.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

Recently Posted Jobs

Explore more opportunities at Accenture

See more jobs