Public Safety Supervisory Officer

The Opportunity

The Memphis Grizzlies are looking for a Public Safety Supervisory Officer to oversee the FedEx Forum’s security personnel, CCTV and Access Control systems. You will assist in 24/7 security for the arena as well as event-related security. Serve as a law enforcement and emergency response liason. Review, approve, and disseminate situational, daily, or other pertinent reports. This person will enforce State, Local and industry laws, rules and regulations.

In This Role You Will

• Manage day to day security operations.
• Responsible for supervising and directing the daily duties of the full-time Public Safety Officers.
• Protect company’s property and staff by maintaining a safe and secure environment.
• Recognize and report signs of crime or disorder and investigate disturbances.
• Report detailed notes of unusual occurrences that may jeopardize the safety and security of employees, contractors, vendor partners, and guests.
• Perform necessary security overwatch and engagement in covered and opened parking areas of the FedExForum and related areas, including the dock.
• Directs operations at the scenes of incidents, calls for service, and special events.
• Reviews and distributes incident reports completed by Public Safety Staff.   
• Investigates and handles complaints involving Public Safety Staff.
• Coordinates meetings and trainings for the Public Safety Staff.
• Directs and participates in rendering aid at the scene of emergencies.
• Execute emergency response planning in situational instances.
• Supervise threat monitoring (ex. weather, social media, and open-source data).
• Serve as primary law enforcement liason during non-event days.
• Manage the deployment and redeployment of personnel and assets.
• Develop and manage post orders.
• Supervise officer patrol screenings and Operations Center activities.
• Develop and administer routine training to staff.
• Schedule Public Safety Officer work shifts.
• Supervise CCTV and access control systems.
• Performs other job-related duties as assigned.

The Experience You Will Bring

• High School Diploma or GED.
• At least 2-3 years of demonstrated leadership experience in law enforcement, security, military, or related field.
• The ability to demonstrate excellent verbal and written communication skills.
• Must have effective critical thinking skills.
• Must be able to observe situations and make appropriate responses.
• Working knowledge of enforcement policies and procedures.
• Must be able to meet minimum requirements for the license eligibility for the TN State Private Protective Services.
• Must be capable of renewing license under the TN State Private Protective Services every 2 years.
• Must be available to work nights, weekends, and holidays, as needed.
• Must be at least 21 years of age.

Physical/Cognitive Requirements

With or without reasonable accommodations:

• Prolonged periods of sitting at a desk, working on a computer, walking, and standing.
• Must be able to lift 15 pounds at times.
• Ability to travel throughout the facility, as required.
• Must possess visual activity, i.e.: close, distance, and color vision, depth perception and the ability to adjust focus.
• Ability to work in a variety of environments, including but not limited to heights, elevators, darkened arena, around crowds, loud noise, and flashing lights.
• Continuous stretching, standing and walking, including up and downstairs.

Nice to Have:

• Prior law enforcement experience preferred.
• Prior knowledge of access controls preferred.
• Physical, personnel security experience preferred.
• Working knowledge of magnetometers and X-rays.
• Knowledge of sports and entertainment, specifically NBA basketball.

What We Offer

At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks.  In addition to offering a competitive salary, we have other great benefits and perks.

Keeping You Healthy

• Industry leading health coverage
• Short and Long-term disability
• Team Member and Dependent Life Insurance
• Group Voluntary Benefits
• Wellness programs through EAP and Headspace

Discounts and Perks

• Matching 401(k)
• Employee Assistance Program
• Tuition Reimbursement
• Team Store Discounts
• Happy Hours and other fun activities
• Qualified parking and game night meals
• NBA Sponsored Discount Programs
• Employee Referral Bonuses
• Employee Recognition Programs

Taking Time Off

• Generous Paid Time Off
• Holiday Pay
• Paid Parental Leave

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Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.