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Sila Services

Consolidates local home services brands

Journeyman Service Plumber

Plumbing & PipefittingUpdated on Nov 14
Full-timeStoneham, MA, USA$35 - $55 /hrIn-person

About the Job

Requirements

  • An active Massachusetts Journeyman Plumber license (PJ) is required.
  • Three or more years of residential plumbing service experience is preferred.
  • Strong troubleshooting and diagnostic skills and the ability to work independently are required.
  • Experience servicing and replacing water heaters, fixtures, piping, and drainage systems is required.
  • Knowledge of residential plumbing systems, materials, and Massachusetts plumbing codes is required.
  • The candidate must be comfortable communicating directly with homeowners and explaining repair options.
  • The candidate must be able to provide estimates and recommend solutions based on customer needs.
  • A valid driver's license and the ability to meet company driving requirements are required.

Responsibilities

  • Diagnose, troubleshoot, and repair residential plumbing systems.
  • Service, repair, and replace tankless and traditional water heaters.
  • Repair and replace toilets, faucets, fixtures, water lines, drains, sump pumps, and other plumbing components.
  • Identify the root cause of plumbing issues and recommend effective, long-term solutions.
  • Explain findings and present repair or replacement options to homeowners.
  • Identify additional plumbing needs and recommend appropriate services.
  • Complete service calls efficiently while maintaining high standards for quality and customer satisfaction.
  • Follow Massachusetts plumbing codes and safety standards.
  • Document work and service details using ServiceTitan or similar software.
  • Maintain a clean, professional work environment and take pride in workmanship.

Desired Qualifications

  • Experience with ServiceTitan or similar field service software.
  • Experience with flat-rate pricing and presenting repair options.
  • Drain cleaning, sewer camera, or hydro jetting experience.
  • Experience mentoring apprentices or junior plumbers.
  • A strong track record of productivity, customer satisfaction, and minimizing callbacks.

About the Company

Sila Services

Consolidates local home services brands

Sila Services operates as a platform for residential home services, focusing on HVAC, plumbing, and electrical work. It started as a local service provider, then expanded into a platform by acquiring numerous local and regional brands across the Northeast, Mid-Atlantic, and Midwest, building a network of over 30 brands. The company’s model relies on consolidating a fragmented market under a single growth strategy, leveraging centralized leadership, shared back-office capabilities, and a unified growth playbook to scale through acquisitions. What sets Sila apart is its aggressive, growth-driven approach to consolidation, using private equity backing to rapidly expand its footprint, improve efficiency, and offer stronger brand presence across multiple markets. The goal is to become a leading, nationwide residential services platform by integrating independent brands into a cohesive operating system that delivers reliable home services at scale.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Upper Merion Township, Pennsylvania
Founded
1989

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