Full-Time

Global Community Manager

Posted on 3/21/2023

Canva

Canva

10,001+ employees

Online design and publishing tool

Consumer Software

Senior

London, UK

Required Skills
SEO
Marketing
Requirements
  • 5+ years of community building experience with a focus on growth, retention and engagement
  • A passion for building communities along with an interest (or preferably experience) in photography
  • Attention to detail, a collaborative spirit and an energized work ethic
  • A proven track record in marketing/community with responsibility for developing content and programming that drives measurable audience growth and engagement
  • Passion for visual content and storytelling. You can bring our brand values to life
  • Data focused with an ability to monitor, analyze, and interpret metrics and turn those insights into new opportunities
  • Self-starter who can be decisive and work autonomously
  • Strong writing skills and fluent English (written and spoken)
Responsibilities
  • We're looking for a Global Community Manager (expansion) to help us scale our community efforts across the world. This person will play a crucial role in our localization efforts by jumpstarting local communities, country by country
  • An ideal candidate will work digitally (and sometimes physically) to connect creatives over their passion for photography. Our new CM should be someone planning to take our community to the next level. This could be reimagining current go-to-market strategies, establishing cohort based onboarding and whatever other creative strategies you can dream up
  • We're looking for someone who is a unique mix of strategist and creative-a dreamer and a doer
  • Research and gain a deep knowledge of your assigned geographic markets including local needs, trends and market dynamics
  • Recruit new community members, collaborate with local photography groups and locate influential photographers in key markets to grow our local user base
  • Execute on current strategies and playbooks, but tweak and iterate on the plan as you learn. Experimentation is heavily encouraged
  • Create engaging localized programming such as events and photo challenges to get members interacting with each other and our platform
  • Support core members as they plan and host their in-person meet-ups
  • Work with translators to translate key messaging and other copy when needed
  • Identify and implement ways to improve our product so that our photography community can better engage with each other on Pexels
  • Proactively work cross-functionally and collaborate often with other departments including: marketing, social, engineering, data, SEO, curation
Desired Qualifications
  • Experience managing online communities (on Slack, Facebook, etc.). points if you've built a community from zero or belong to a user generated content marketplace/community

Canva is on a mission to empower everyone in the world to design anything and publish anywhere.

Company Stage

N/A

Total Funding

$572M

Headquarters

Surry Hills, Australia

Founded

2012

Growth & Insights
Headcount

6 month growth

24%

1 year growth

90%

2 year growth

238%

Benefits

Competitive health benefits plans to support you and your wellbeing

Equity packages truly be a part of the Canva journey

401(k) retirement plan with company contribution to support you, with your future Hybrid work model (in-office & from home) coming together for 8 days a year. The rest, you choose where you work best.

Flexible leave so you can recharge, give back, support others or focus on your own professional development.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development. It could be anything, from a Masterclass subscription to an electronic stand-up desk, a pilates membership, or dinner out with a teammate. Because you know what you need to Vibe and Thrive, better than anyone.

Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and other benefits to support your physical, mental, and social wellbeing.

Canva For Good program matching your not-for-profit donations and a range of sustainability and ethical initiatives to get involved in.

INACTIVE