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Bank of Montreal

Runs Canadian and US banks for people and firms

Client Service Associate - Private Wealth

Wealth Management & Financial AdvisoryConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada$40k - $42.4kIn-person

About the Job

Requirements

  • Current Investment Representative (IR) licensing with the Canadian Investment Regulatory Organization (CIRO).
  • Typically 3–5 years of relevant experience, or an equivalent combination of education and experience.
  • Strong knowledge of investment products, trade processing, client accounts and investment-related procedures.
  • Understanding of regulatory and compliance requirements within a wealth management environment.
  • Strong client service and relationship-building skills, with the confidence to work directly with clients and Investment Advisors.
  • Strong organization and attention to detail, with the ability to manage multiple client priorities.
  • Strong communication, collaboration and problem-solving skills.

Responsibilities

  • Partner closely with one or more Investment Advisors to support their client relationships and the day-to-day management of their advisory practice.
  • Build strong relationships with clients, acting as a trusted point of contact for investment, account and service-related needs.
  • Accept and execute client-initiated trades by phone or in person and provide investment and stock information within the scope of the role’s licensing.
  • Support Investment Advisors in understanding and responding to individual client investment needs and delivering personalized investment-related service.
  • Coordinate and prepare for client portfolio reviews, including scheduling meetings, preparing materials, organizing client information and following up on outstanding items.
  • Manage day-to-day client account activity, including new account openings, account maintenance, transfers, registered and non-registered account transactions and money movements.
  • Monitor incoming and outgoing assets and identify account activity requiring follow-up or Investment Advisor attention.
  • Maintain client files and documentation, including ongoing client account updates and regulatory requirements.
  • Respond to client inquiries and resolve service, account and technology-related issues, escalating more complex matters when required.
  • Support prospective client activity by coordinating meetings, preparing introductory materials and assisting the advisory team with client development initiatives.
  • Coordinate client engagement and marketing activities, including client events and other relationship-building initiatives.
  • Work collaboratively with BMO partners and colleagues to connect clients with broader Wealth solutions and deliver a seamless client experience.
  • Apply regulatory, risk and compliance requirements while protecting client confidentiality, information and assets.
  • Share knowledge and provide guidance to newer team members on processes, technology and day-to-day client servicing activities.

Desired Qualifications

  • Knowledge of financial and retirement planning, insurance, trust or estate services is an asset.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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