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Little Words Project

Bracelet brand enabling kindness through words

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeCharleston, SC, USANo salary listed

About the Job

Requirements

  • At least 3 years of retail management experience.
  • Experience hiring, scheduling, coaching, and developing employees.
  • Strong sales, customer service, and relationship-building skills.
  • Excellent communication, organization, and problem-solving skills.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • Passion for kindness, positivity, community, and creating meaningful guest experiences.

Responsibilities

  • Lead, hire, train, coach, and develop a high-performing store team.
  • Create a welcoming, positive, and inclusive store culture.
  • Drive sales and guest engagement through exceptional service, clienteling, and customer relationship management strategies.
  • Monitor key sales metrics, including conversion, units per transaction, and average order value, and coach the team to achieve goals.
  • Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.
  • Oversee inventory, replenishment, point-of-sale operations, cash handling, opening and closing, and other daily store operations.
  • Lead bead bar appointments, custom orders, parties, and special guest experiences.
  • Maintain a clean, organized, safe, and on-brand store.
  • Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.

Desired Qualifications

  • Experience opening a new retail store or launching a new location.
  • Experience with customer relationship management or clienteling tools; Endear experience is a plus.
  • Experience with NetSuite or other inventory or enterprise resource planning systems.
  • Background in specialty retail, fashion, accessories, jewelry, or lifestyle brands.
  • Experience with visual merchandising, events, community partnerships, or social media.

About the Company

Little Words Project

Bracelet brand enabling kindness through words

Little Words Project creates wearable word bracelets equipped with a unique ID tag to foster kindness and connection. The bracelets carry a word meant to inspire the wearer, and the ID tag lets wearers connect with a community and share the meaning behind their word. The core experience works by wearing the bracelet for daily meaning, and then passing it on to someone who needs it more, continuing the cycle of giving. This sets it apart from competitors by emphasizing a tangible act of generosity and a global, trackable community rather than just a product. The company’s goal is to spread kindness through small, everyday acts of passing on a meaningful bracelet.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Caldwell, ID
Founded
2013

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