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S:US

Provides services for homelessness, mental health

Case Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$45k - $50k /yr

About the Job

Requirements

  • A high school diploma or GED is required.
  • Bilingual Spanish is required.
  • Two years of experience working with a homeless population is required.
  • Ability to work with a culturally diverse population is required.

Responsibilities

  • Conduct intake with new clients within 24 hours of admission, including explaining resident rights and responsibilities and grievance procedures.
  • Conduct psychosocial, vocational/educational, and housing assessments and document them.
  • Document supportive social services provided and client progress or regression toward goals of securing permanent affordable housing accurately and on time.
  • Prepare housing applications and assist clients with the housing application and interview process.
  • Monitor and assess client progress or regression in behavior and appearance.
  • Facilitate group and individual counseling, workshops, psychoeducation, and recreational activities.
  • Conduct room and dorm visits or inspections to assess client personal hygiene, room cleanliness, and overall activities of daily living skills.
  • Provide comprehensive case management services to an assigned caseload.
  • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload.
  • Refer assigned clients to appropriate in-house and community-based medical, mental health, and supportive social services.
  • Provide crisis intervention and address emergency situations as appropriate.
  • Monitor client medication compliance and collaborate with nursing staff to monitor compliance.
  • Refer clients to appropriate community resources as needed.
  • Maintain accurate, complete, and timely client chart documentation in compliance with Department of Homeless Services, Office of Temporary and Disability Assistance, other funder, and S:US standards.
  • Facilitate and document discharge and transfer processes.
  • Attend staff meetings, case conferences, group supervision, and trainings, and escort clients on housing interviews as needed.
  • Comply with S:US employee policies, procedures, protocols, corporate compliance policies, and New York State Department of Social Services rules, regulations, and statutes.
  • Work some weekend and evening hours.

Desired Qualifications

  • Experience in a residential setting, group work, tenant organization, case management, referrals, or community outreach is strongly preferred.

About the Company

S:US

Provides services for homelessness, mental health

S:US provides services and advocacy for underserved New Yorkers who face homelessness, developmental disabilities, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. It delivers direct, tailored supports in NYC and Long Island through housing assistance, health and behavioral services, case management, and community programs to help people achieve stability. The organization combines long-term advocacy with a broad set of programs across housing, health, crisis intervention, and justice issues, supported by decades of experience and about 1,800 staff. Its goal is to empower people to lead lives of purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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