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Ten Group

Lifestyle concierge and bespoke loyalty platform

Talent Acquisition Manager

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeShinjuku City, Tokyo, JapanNo salary listed

About the Job

Requirements

  • Deep understanding of Ten's industry and knowledge of the skills and qualifications required for each position.
  • Knowledge of and practical experience with talent acquisition strategies, including applicant tracking systems and sourcing channels.
  • Experience operating recruitment processes in compliance with relevant laws, regulations, and internal policies.
  • Ability to use Microsoft Office and applicant tracking systems to track, analyze, and report recruitment data.
  • Business-level or higher English proficiency.
  • Native-level or higher Japanese proficiency.

Responsibilities

  • Work closely with hiring managers to create and update position requirements and job descriptions.
  • Create job advertisements that communicate the appeal of Ten and the positions.
  • Post openings through appropriate channels, including job boards, social media, referrals, and events.
  • Conduct direct sourcing and headhunting using platforms such as LinkedIn.
  • Build relationships with external recruitment partners and agencies.
  • Develop recruitment strategies and plans for each position.
  • Screen applications and conduct phone screenings.
  • Coordinate interview processes and improve the candidate experience.
  • Manage recruitment key performance indicators and costs, and prepare reports.
  • Build talent pipelines in anticipation of future business needs.
  • Build relationships with promising candidates and maintain their engagement.
  • Manage the full recruitment process from screening through offer.
  • Coordinate and negotiate offer terms.
  • Work with the People Experience team to ensure smooth onboarding.
  • Research recruitment market trends and new hiring methods.
  • Improve recruitment processes and the candidate experience.

About the Company

Ten Group

Lifestyle concierge and bespoke loyalty platform

Ten Group provides technology-enabled lifestyle and travel concierge services for high-net-worth individuals and affluent segments, including bespoke loyalty programs and personalized communications through a global platform. Its system coordinates a network of concierge staff and partners to deliver seamless experiences around the clock in 26 languages for clients such as wealth managers, private banks, fintechs, and luxury brands. Ten distinguishes itself through global reach, multilingual support, a long history dating back to 1998, and AIM listing, focusing on ultra-wealthy and premium brand partnerships for highly tailored access. Its goal is to help clients build brand value and nurture loyalty by delivering high-quality, personalized lifestyle and travel experiences at scale.

Company size
1,001-5,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1998

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