Full-Time

Forward Deployed Engineer

Javascript

Updated on 9/4/2026

TribalScale

TribalScale

11-50 employees

Agile digital transformation and product development

No salary listed

Toronto, ON, Canada

Remote

Occasional travel for client workshops or on-site delivery may be required.

Category
Software Engineering (1)
Required Skills
Kubernetes
Microsoft Azure
Python
JavaScript
Distributed Systems
React.js
Node.js
Machine Learning
Infrastructure as Code (IaC)
Docker
RAG
TypeScript
AWS
iOS/Swift
Observability
REST APIs
Android Development
DevOps
React Native
Google Cloud Platform

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Requirements
  • Professional experience building and deploying production-grade software, including AI-powered or agentic systems.
  • Strong proficiency in JavaScript, NodeJS, TypeScript, and Python.
  • Strong development fundamentals, object-oriented programming, test-driven development, and cloud-based application deployment.
  • A practical understanding of harness engineering, including infrastructure, context, tools, permissions, controls, and feedback mechanisms for reliable AI agents.
  • Experience building or working with agent loops involving planning, tool selection, execution, observation, reflection, recovery, and termination.
  • Familiarity with graph-based orchestration, state machines, and multi-step workflows for coordinating agents, tools, data, and human approvals.
  • Experience designing evaluation systems for AI applications, including task-based benchmarks, regression suites, model-graded evaluations, human review, and production monitoring.
  • Understanding of prompts, context management, memory, retrieval, tool use, structured outputs, and model selection.
  • Experience instrumenting AI systems to trace decisions, inspect intermediate states, measure quality, and diagnose failures.
  • Strong knowledge of APIs, distributed systems, databases, cloud infrastructure, and modern software-development practices.
  • Experience with cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud.
  • Ability to understand unfamiliar systems, technologies, and business domains quickly.
  • Ability to move from an ambiguous customer problem to a working prototype, validate it with real users and evaluations, and evolve it into a secure, maintainable production system.
  • Strong product judgment and ability to balance model capability, reliability, latency, cost, security, and user experience.
  • Experience collaborating directly with customers, stakeholders, or cross-functional delivery teams.
  • Ability to explain AI-system behavior, limitations, risks, and technical trade-offs clearly.
  • Ability to travel occasionally for client workshops or on-site delivery, where required.
Responsibilities
  • Partner directly with clients to understand and inform their objectives, workflows, technical environments, data, and operational constraints.
  • Provide expert advice on architecture, data layers, and data pipelines to structure automated delivery cycles.
  • Drive agentic engineering practices across clients through expert advice and coaching.
  • Translate ambiguous business challenges into technical requirements, solution architectures, prototypes, and delivery plans.
  • Design and build AI-enabled applications, agentic workflows, developer tools, APIs, data pipelines, and full-stack products.
  • Engineer AI-model harnesses, including prompts, tools, context, memory, permissions, runtime controls, observability, and feedback mechanisms.
  • Build and refine agent loops supporting planning, tool selection, execution, observation, reflection, recovery, and termination.
  • Model complex workflows as graphs, state machines, or other orchestration patterns coordinating models, tools, data, systems, and human approvals.
  • Create evaluation frameworks measuring task completion, accuracy, reliability, safety, latency, cost, and user value.
  • Develop prototypes and proofs of concept, validate them with users and evaluations, and evolve successful ideas into secure, scalable products.
  • Integrate solutions with client systems, enterprise data sources, cloud platforms, and third-party services.
  • Contribute across the technology stack, including user interfaces, backend services, AI infrastructure, data workflows, and deployment pipelines.
  • Implement safeguards, permission boundaries, approval steps, and fallbacks for autonomous and semi-autonomous systems.
  • Instrument AI applications to inspect traces, understand intermediate states, diagnose failures, and improve performance.
  • Identify and address hallucinations, looping, brittle tool calls, context loss, prompt injection, nondeterministic behavior, and unsafe actions.
  • Troubleshoot complex technical and operational issues in client environments.
  • Communicate technical decisions, risks, trade-offs, and progress to technical and non-technical audiences.
  • Collaborate with product managers, designers, engineers, data specialists, security teams, and client stakeholders throughout delivery.
  • Establish engineering practices including automated testing, documentation, observability, security, and continuous delivery.
  • Capture reusable patterns, components, and insights that strengthen engineering capabilities and future client engagements.
  • Support technical discovery, solution demonstrations, workshops, and pre-sales conversations when needed.
Desired Qualifications
  • Experience with agent frameworks, workflow engines, coding agents, or custom model-orchestration systems.
  • Experience creating tool interfaces, execution sandboxes, permission models, and human-in-the-loop controls for autonomous or semi-autonomous systems.
  • Familiarity with retrieval-augmented generation, embeddings, vector search, knowledge graphs, fine-tuning, and model-routing strategies.
  • Experience evaluating AI systems using golden datasets, simulators, adversarial testing, online experiments, and production feedback.
  • Familiarity with AI observability, including traces, token and cost analysis, latency measurement, failure classification, and quality dashboards.
  • Experience building systems that use multiple models or specialized agents to complete complex tasks.
  • Understanding of AI security concerns, including prompt injection, data leakage, excessive agency, insecure tool use, and supply-chain risks.
  • Experience with containers, Kubernetes, infrastructure as code, and continuous integration/continuous delivery tooling.
  • Contributions to AI infrastructure, evaluation tooling, agent frameworks, or related open-source projects.
  • Experience working in regulated or complex enterprise environments.
  • Experience in consulting, professional services, solutions engineering, sales engineering, or another customer-facing technical role.
  • A history of taking products from initial discovery through production launch and ongoing adoption.

TribalScale helps large organizations navigate the digital era by applying Agile methods to transform teams, build digital products, and incubate new ventures. Its work includes redesigning and modernizing OTT offerings for media clients so users can access breaking news and other content through digital channels. The company combines consulting, product development, and partnerships to enable enterprise-wide change—from process improvements and brand development to backend support. What sets TribalScale apart is its collaborative approach: it provides strategic guidance, mentorship, and access to a network of technology partners to accelerate delivery and growth, rather than just advice or one-off projects. The goal is to help enterprises grow their digital capabilities, launch successful products, and create/scale disruptive ideas in ways that align with their business objectives.

Company Size

11-50

Company Stage

N/A

Total Funding

$3.6M

Headquarters

Toronto, Canada

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 2026 Leo Giel hire targets banks, lenders, and asset managers buying AI now.
  • McCain Foods work shows measurable operations wins: higher throughput and less downtime.
  • FinScale launched in 2026, giving TribalScale cheaper lead generation and category visibility.

What critics are saying

  • Indeed reviews updated September 2026 cite massive quarterly layoffs and few new projects.
  • Accenture and IBM Consulting outspend TribalScale, crushing smaller firms in enterprise AI transformation deals.
  • If BFSI demand stalls, TribalScale’s niche consulting model faces rapid commoditization by 2027.

What makes TribalScale unique

  • TribalScale’s July 2026 BFSI hire signals a focused enterprise-AI vertical, not generic consulting.
  • Its client work spans McCain Foods, finance, and agentic platforms, showing delivery breadth.
  • FinScale and Senso AI partnerships package thought leadership with implementation and productized AI.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Mental Health Support

Professional Development Budget

Hybrid Work Options

Company News

Citybiz
Jul 21st, 2026
TribalScale names Leo Giel to lead Financial Services AI transformation practice.

TribalScale names Leo Giel to lead Financial Services AI transformation practice. July 21, 2026 TribalScale has appointed Leo Giel as head of its Banking, Financial Services & Insurance (BFSI) practice, expanding its leadership team as financial institutions accelerate investments in artificial intelligence and enterprise automation. In the new role, Giel will oversee TribalScale's strategy and growth across the financial services sector, with an emphasis on commercial real estate, multifamily housing, alternative investments, private equity, lending, and institutional asset management. The company said his focus will be helping organizations move from AI pilot projects to enterprise-scale deployments that improve operations and business performance. As AI adoption increases across financial services, institutions are looking to integrate automation into core business functions, streamline workflows, and improve decision-making while managing increasingly complex data environments. TribalScale said Giel will work with executive leadership teams to identify high-value AI use cases, modernize operating models, deploy intelligent agents, and implement technology initiatives tied to measurable business outcomes. "Artificial intelligence represents the most significant technology shift since the internet," Giel said. "The organizations that win won't simply use AI - they'll redesign how work gets done. Our mission is to help financial institutions transform AI strategy into intelligent automation, operational excellence, and sustainable competitive advantage." Giel brings more than 20 years of experience helping technology companies commercialize emerging products, expand into new markets, and build strategic partnerships. Throughout his career, he has worked with founders, chief executives, boards, and investors on growth initiatives, capital raising, and revenue expansion. TribalScale noted that he previously helped organizations capitalize on major technology shifts including mobile computing, music streaming, and connected television before turning his focus to artificial intelligence. At TribalScale, Giel will lead initiatives that help financial institutions develop enterprise AI strategies aligned with business objectives, automate operational workflows through AI agents, modernize lending and underwriting processes, enhance investment and portfolio management, and connect fragmented enterprise data into more unified decision-making platforms. "Leo has spent his career identifying technology shifts before they reshape industries," said Sheetal Jaitly, founder and CEO of TribalScale. "His ability to connect business strategy with practical AI execution makes him uniquely qualified to lead our BFSI practice. We're excited to help financial institutions unlock the next generation of growth through AI." The appointment reflects growing demand from banks, investment firms, insurers, and real estate organizations seeking to operationalize AI beyond isolated use cases. Rather than focusing solely on experimentation, many institutions are investing in technologies that can automate repetitive processes, improve customer experiences, strengthen risk management, and increase operational efficiency across enterprise functions. TribalScale partners with enterprise organizations to design and deploy AI-powered products, digital platforms, and transformation initiatives. Under Giel's leadership, the company's BFSI practice will concentrate on helping financial services organizations integrate artificial intelligence into core business operations while delivering measurable productivity gains and scalable technology infrastructure.

Associated Press
Jul 21st, 2026
TribalScale appoints Leo Giel as head of BFSI to drive AI transformation in financial services

TribalScale, a global AI innovation and digital transformation company, has appointed Leo Giel as Head of Banking, Financial Services & Insurance (BFSI). In this role, Giel will lead the firm's strategy and growth across financial services, focusing on commercial real estate, multifamily housing, alternative investments, private equity, lending, and institutional asset management. Giel brings over 20 years of experience building and scaling technology companies. He has previously helped organisations capitalise on emerging technologies including mobile, music streaming, and Connected TV. At TribalScale, Giel will help financial institutions develop enterprise AI strategies, deploy AI agents to automate workflows, and modernise lending, underwriting, investment, and portfolio management processes. TribalScale partners with organisations globally to build AI-powered products and enterprise transformation initiatives.

Louisiana First News
May 5th, 2025
TribalScale Launches FinScale: A New Digital Magazine Shaping the Future of Financial Services and Innovation

TribalScale launches FinScale: A new digital magazine shaping the future of financial services and innovation.

Newswire
Oct 20th, 2023
Tribalscale And Senso Ai Unveil Generative Ai Agents To Revolutionize Knowledge Work

This collaboration marks a significant milestone in the journey to empower knowledge workers and enhance enterprise productivity. . .

PressRelease.com
Aug 1st, 2023
TribalScale partners with Senso AI to unleash Generative AI technology for enhanced software customization

TribalScale partners with Senso AI to unleash Generative AI technology for enhanced software customization.