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Aspen Dental

Dental support organization delivering practice management

Dental Office Manager

Clinical Support & Patient AdministrationUpdated on Nov 6
Full-timeQuakertown, PA, USA$55k - $60k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required; a college degree is preferred.
  • At least one year of experience managing a team of direct reports is preferred.
  • Ability to motivate and inspire others as a people-centric leader.
  • Strong communication and interpersonal skills to build rapport with patients of all ages and backgrounds.
  • Analytical thinking and the ability to leverage data.

Responsibilities

  • Lead office operations in support of the doctors, creating positive patient impressions and building patient trust and loyalty.
  • Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Hire, develop, manage, and retain office staff.
  • Consult with patients on treatment options provided by the clinical team, verify insurance payments, and collect payments while ensuring high-quality care.
  • Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
  • Prepare and lead daily team huddles to align expectations and optimize patient experience and business performance.
  • Participate in a ten-week training program to gain business and leadership knowledge.

About the Company

Aspen Dental

Dental support organization delivering practice management

Aspen Dental Management, Inc. runs a dental support organization (DSO) that provides non-clinical services to 1,100+ independently owned dental practices in the U.S., handling back-office tasks such as accounting, marketing, real estate and equipment leasing, recruiting, and IT so dentists can focus on patient care. It supports practice owners through the Practice Ownership Program and offers patient financing options and a member savings plan to improve affordability. The model relies on centralized management and procurement to achieve economies of scale, while practices stay independently owned. As part of TAG (The Aspen Group), it has expanded into other healthcare areas like urgent care, dental implants, and medical aesthetics, with a goal to expand access to affordable care across the network.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$275M
Headquarters
Town of DeWitt, New York
Founded
1998

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