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OutSystems

Low-code platform for enterprise-grade apps

Lead Technical Success Manager

Customer SuccessPosted on Nov 10
Full-timeManila, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

  • At least 5 years of experience developing web and mobile projects using software development lifecycle best practices.
  • Knowledge of AI prompt engineering, large language model integration, and agentic systems.
  • Proficiency in architecture principles, governance best practices, security concepts, and infrastructure performance troubleshooting.
  • Ability to converse in English.
  • Ability to travel for customer engagements and business needs.

Responsibilities

  • Manage a portfolio of top-tier accounts and accelerate product usage through strategic AI adoption in complex, large-scale environments.
  • Perform technical reviews for complex, large-scale systems and ensure adherence to OutSystems development best practices.
  • Design technical adoption plans to drive strategic business impact by guiding customers to implement agentic systems that maximize platform value.
  • Guide customer development teams through the transition from standard applications to Agentic Workflows, leveraging OutSystems Mentor and Agent Workbench to drive business impact.
  • Serve as a customer advocate internally, interfacing with Product Management and Global Support to resolve challenges.

Desired Qualifications

  • A bachelor's degree in a science or technical field, engineering, or computer science is a plus.
  • Recognized OutSystems certifications and/or AI credentials are a strong plus.
  • Bilingual ability is a plus.

About the Company

OutSystems

Low-code platform for enterprise-grade apps

OutSystems provides a high-performance low-code development platform for building and deploying enterprise-grade applications, with built-in AI to speed up development. Users create apps through a visual, low-code interface, use AI-assisted tools to accelerate coding and testing, and deploy to cloud or mobile, covering development, testing, deployment and ongoing management. The platform combines enterprise-grade capabilities with AI-driven acceleration, end-to-end lifecycle support, and a large learning ecosystem with extensive resources. Its goal is to help organizations digitally transform by delivering faster, scalable, and intelligent applications across industries, with a pricing model that starts free and scales as needed.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$799.8M
Headquarters
Boston, MA
Founded
2001

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