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Panera Bread

Fast-casual bakery, catering, delivery

General Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeSherman, TX, USAIn-person

About the Job

Requirements

  • Three years of management experience is preferred.
  • Ability to direct, motivate, coach, and develop others in a fast-paced environment.
  • Ability to drive positive results.
  • Ability to run effective shifts.
  • Understanding of the business.
  • ServSafe certification.
  • Must be at least 18 years old.
  • Must be able to work flexible hours, including nights and weekends.
  • Must be committed to and experienced with health and food safety.

Responsibilities

  • Build a culture of Warmth, Belonging, Growth, and Trust.
  • Act as an ambassador of Panera’s Guiding Values and Behaviors.
  • Ensure extraordinary guest experiences by ensuring customers are delighted by the quality of food, service, staff, and safety measures.
  • Build customer relationships that lead to long-term, loyal patrons.
  • Lead, manage, and develop the team, including planning staffing needs, shift scheduling, people development, career development, and succession planning.
  • Lead ongoing training, including people development, coaching, planning and prioritization, and creative problem solving.
  • Hire and train new team members and keep the team motivated, energized, and engaged.
  • Manage team performance to ensure cafe goals and quality standards are met while providing extraordinary customer service.
  • Build subject matter experts by coaching managers and associates on responsibilities and delegating those responsibilities.
  • Recognize and celebrate individual and team achievements.
  • Ensure consistent delivery of high-quality operations and service, maintaining and continually improving Panera’s standards of excellence.
  • Upgrade operations as needed.
  • Motivate the team to meet or exceed bakery-cafe goals.
  • Follow cafe systems and processes for day-to-day operations, company policies and procedures, and applicable state and federal regulations.
  • Coach team members to ensure adherence to operational standards.
  • Maintain food safety standards and a healthy, safe workplace culture.
  • Grow sales and maximize profitability by executing sales-growth and flow-through strategies.
  • Manage associate labor to support cafe profitability.
  • Maintain cafe costs and inventory.

Desired Qualifications

  • Three years of management experience.

About the Company

Panera Bread

Fast-casual bakery, catering, delivery

Panera Bread operates as a fast-casual bakery-café brand that serves freshly prepared, clean-food meals. Its offering spans a diverse, chef-crafted menu with baked goods and café-style dishes, available through in-store dining and multiple digital channels. The product works via a combination of made-to-order menu items and a broad omni-channel system—including mobile ordering, catering, Rapid Pick-Up, curbside pickup, and delivery—to enhance convenience for customers. Panera differentiates itself through its emphasis on high-quality, clean ingredients, bakery heritage, and a tech-enabled customer experience, backed by a multi-brand portfolio under Panera Brands and ownership by JAB Holding Company. The company aims to make good, nutritious food accessible and easy to obtain across North America by continuously improving the dining and ordering experience through technology and operations.

Company size
10,001+
Company stage
IPO
Headquarters
St. Louis, MO
Founded
1981

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