Full-Time

Solutions Consultant

Trucking

Updated on 3/13/2025

Flexport

Flexport

1,001-5,000 employees

Logistics and supply chain management services

Compensation Overview

$112k - $135kAnnually

Senior

Company Historically Provides H1B Sponsorship

Chicago, IL, USA

Hybrid position, may require some in-office days.

Category
Sales Engineering
Solution Engineering
Sales & Solution Engineering
Required Skills
SQL
Tableau
Salesforce
JIRA
Confluence
Requirements
  • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
  • 5+ years of experience in technical program management, sales engineering, or a related role
  • Strong understanding of API design, implementation, and troubleshooting
  • Comprehension of high-level architecture and design of systems to facilitate integrations
  • Familiarity with data mapping, validation, and quality assurance during integrations
  • Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences
  • Experience with data-driven decision-making, including SQL fluency
  • Familiarity with CRM tools (e.g., Salesforce), data visualization platforms (e.g., Tableau, PowerBI), and project management tools (e.g., Jira, Confluence)
Responsibilities
  • Act as a technical liaison on API integrations for customers and TMS partners, from pre-sales through post-implementation
  • Collaborate with multiple engineering teams to design, implement, and test API integrations
  • Lead time-sensitive, cross-functional initiatives that involve product, engineering, sales, and customer success teams
  • Develop project plans, track milestones, and ensure timely delivery of customer and partner integrations
  • Proactively identify risks and resolve issues to maintain project momentum
  • Facilitate knowledge sharing and scalability by documenting processes, best practices, and technical solutions
  • Provide training and support to internal teams on API capabilities and integration workflows
  • Partner with the sales team to understand customer needs and translate them into technical requirements
  • Deliver technical presentations and demos to customers, showcasing the value of our platform
  • Act as a trusted advisor, building strong relationships with external stakeholders and partners
  • Analyze integration performance and provide actionable insights to improve efficiency
  • Utilize data to inform product improvements and customer engagement strategies
  • Generate reports and dashboards to communicate key metrics, trends, and insights
  • Coordinate with external vendors to ensure timely delivery of services and adherence to technical requirements
  • Evaluate vendor solutions and provide recommendations to optimize partnerships
  • Manage vendor relationships, contracts, and performance metrics
Desired Qualifications
  • Some understanding of Transportation Management Systems (TMS)
  • Familiarity with logistics, supply chain, and the trucking industry

Flexport provides logistics and supply chain services to facilitate global trade, including ocean shipping, air freight, ground transportation, and customs brokerage. Their technology platform allows clients to track shipments in real-time, offering visibility and control over their supply chains. Flexport stands out from competitors by combining logistics with financial services and carbon offset options, helping businesses manage risk and reduce their environmental impact. The company's goal is to streamline global trade and improve the efficiency of logistics operations.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven logistics optimization is becoming increasingly important in the industry.
  • Partnership with Veho enhances last-mile delivery capabilities in urban markets.
  • Trucking capacity marketplace launch indicates a trend towards flexible logistics solutions.

What critics are saying

  • Departure of key executives could disrupt operations and strategic direction.
  • Complaints about excessive charges could damage reputation and client relationships.
  • Over-reliance on AI may neglect human expertise and customer service.

What makes Flexport unique

  • Flexport integrates AI to enhance logistics and operational efficiency.
  • The company offers real-time tracking for comprehensive supply chain visibility.
  • Flexport's OceanMatch service optimizes container space, reducing costs and improving efficiency.

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Benefits

Free Food

Company Social Outings

Health & Wellness

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

Paid Time Off

PTO / Vacation Policy

Paid Holidays

Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan

Performance Bonus

Employee Stock Purchase Plan

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

0%
JOC
Feb 28th, 2025
Next phase of digital forwarding on collision course with AI revolution

Flexport, the flagship brand among the cohort of digital forwarders to have emerged over the past decade, on Monday launched a catalog of product updates focused around AI capabilities.

PitchBook
Oct 8th, 2024
Ousted Flexport CEO raises $100M for new AI logistics startup

Six months after joining Flexport as co-CEO, Clark was appointed sole CEO by Flexport founder Ryan Petersen.

CNBC
Oct 8th, 2024
Amazon's ex-retail boss Dave Clark launches new startup to solve supply chain 'Franken-software'

Last September, Clark abruptly resigned as CEO of Flexport, allowing for the return of its founder, Ryan Petersen.

FreightWaves
Oct 3rd, 2024
GlobalX Airlines to open cargo lane between Chicago, Puerto Rico

It's a market where people are sending medical components down to be assembled into final goods, day in and day out, or they're sending automotive parts, or forklift parts, because there's automotive factories and Toyota has a big forklift factory in Puerto Rico," explained Jones Shah, a veteran air cargo executive who recently left logistics provider Flexport after more than seven years as global head of airfreight and chief customer officer. "

Omnitalk
Sep 5th, 2024
Flexport Adds Veho to Its Last-Mile Arsenal: A Game-Changer in Urban Delivery?

The deal: Veho joins Flexport's carrier roster.