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CNS Cares

Home healthcare for energy workers

Care Manager - Home Healthcare

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRichland, WA, USA

About the Job

Requirements

  • A high school diploma is required.
  • At least two years of healthcare experience or an equivalent combination of education and EEOICPA experience is required.
  • At least two years of staff scheduling experience is required.
  • Knowledge of HIPAA regulations and the ability to maintain strict confidentiality of patient information are required.
  • The ability to establish interpersonal relationships with people from diverse socioeconomic and cultural backgrounds is required.
  • The ability to wear personal protective equipment, such as a face mask, goggles, and latex or non-latex gloves, as needed is required.
  • The ability to work independently within the role and with other team members is required.
  • The ability to organize and complete work in a timely manner is required.
  • The ability to understand medical and surgical terminology is required.
  • The ability to travel up to 80% of the time in the designated territory is required.
  • A valid driver's license is required.

Responsibilities

  • Oversee the delivery of coordinated care for a patient or assigned group of patients, maximize authorization units, advocate for patient needs, coordinate communication among involved parties, and support patient satisfaction.
  • Communicate regularly with patients, nurses, home health aides, and the claims team, and communicate patient status and in-home care to the Executive Director and Director of Nursing.
  • Schedule care team visits in the electronic medical record and find coverage when staffing needs arise.
  • Work with the recruiting team and local leadership to source and hire new staff.
  • Ensure authorized hours are utilized and clinical compliance items are scheduled and completed in accordance with company and state guidelines.
  • Identify patient needs for durable medical equipment and coordinate with DME companies to meet those needs.
  • Evaluate patient conditions not currently covered by the Department of Labor and coordinate assistance to have consequential illnesses added to the patient's covered conditions.
  • Assist the authorization team with start-of-care and renewal periods by advocating for and justifying the appropriate care level for each patient.
  • Attend medical appointments with patients and provide physicians with information about the Department of Labor Home Health Care program.
  • Gather medical records as needed.
  • Ensure authorized units are staffed by the assigned skilled nurse or home health aide, limit overtime, and coordinate with the General Manager and Director of Nursing for direction.
  • Provide electronic medical record and home-orientation training to staff.
  • Participate in an on-call rotation.
  • Adhere to company policies and perform other duties as assigned.

Desired Qualifications

  • An associate's degree or bachelor's degree is preferred.
  • Department of Labor or EEOICPA experience is strongly preferred.
  • Home health experience is strongly preferred.

About the Company

CNS Cares

Home healthcare for energy workers

CNS Cares is a home-healthcare provider specializing in eligible energy workers. It provides in-home nursing, personal care, case management, and support for people covered by federal energy-worker benefit programs. Patients and families use its services to manage chronic or work-related conditions while remaining at home. Local clinical teams are coordinated through benefit verification, care planning, scheduling, supervision, compliance, and quality operations. Roles include nurses, home-health aides, case managers, schedulers, benefit specialists, and branch support.

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