BLN24

Federal digital modernization, branding, data management

Project Manager

Program ManagementConfirmed live in the last 24 hours

Full-timeMcLean, VA, USANo salary listed

About the Job

Requirements

A bachelor's degree from an accredited college or university is required.
At least eight years of experience conducting population-based surveys is required.
At least eight years of experience developing and implementing sampling designs is required.
At least eight years of experience administering and analyzing survey research is required.
At least eight years of experience conducting cognitive testing, focus groups, and/or interviews is required.
At least eight years of experience developing and delivering executive-level reports and presentations is required.
Demonstrated experience leading multidisciplinary project teams and managing complex federal programs is required.
Strong organizational, analytical, written, and verbal communication skills are required, including the ability to engage Government stakeholders effectively.
Experience managing project schedules, risks, budgets, staffing, and deliverables is required.

Responsibilities

Support the Program Manager in leading all aspects of contract execution.
Serve as a primary point of contact for Government stakeholders and maintain strong customer relationships.
Coordinate project schedules, staffing, priorities, budgets, and deliverables.
Monitor contract performance, identify risks, and implement corrective actions when needed.
Act on behalf of the Program Manager as required.
Coordinate the execution of research, customer experience, data collection, analytics, and program support activities.
Ensure project activities align with agency objectives, contract requirements, and industry best practices.
Review project deliverables and support the development of executive briefings, reports, and presentations.
Collaborate with technical, research, and business teams to deliver solutions that improve customer and stakeholder experiences.
Coordinate the work of cross-functional teams, including project staff, analysts, researchers, and subject matter experts.
Foster collaboration across internal and external stakeholders.
Support workforce planning, onboarding, mentoring, and staff development.
Promote continuous process improvement and knowledge sharing.
Ensure deliverables meet contractual requirements and BLN24 quality standards.
Monitor project milestones, budgets, schedules, and performance metrics.
Support implementation of quality management processes and continuous improvement initiatives.
Assist with risk management, issue resolution, and performance reporting.
Support the continued growth of BLN24's federal customer experience and research portfolio.
Identify opportunities to improve service delivery and expand support across federal agencies.
Maintain awareness of emerging customer experience, research, and digital transformation trends.
Contribute to proposal development, staffing strategies, transition planning, and business development efforts.

Desired Qualifications

Experience supporting the U.S. Department of the Treasury, Internal Revenue Service, or other federal civilian agencies is preferred.
Experience supporting customer experience, survey research, program evaluation, analytics, or organizational improvement initiatives is preferred.
Experience managing federal contracts or BPA task orders is preferred.
Project Management Professional certification or an equivalent project management credential is preferred.

Job Title: Project Manager

Company: BLN24

About Us: We find strength in teamwork-a better you is a better us
BLN24 is an award-winning Management Consulting Firm that supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding each client’s end-state, and then seamlessly integrating within each Agency’s organization to improve and enhance strategic and technical operations and deployments.

Position Overview:
The Project Manager supports the successful delivery of BLN24's federal customer experience, research, and program management portfolio. The PM serves as a trusted advisor to Government stakeholders, helping manage customer experience, research, analytics, and service improvement initiatives while maintaining strong relationships with agency leadership and internal teams. The individual assumes leadership responsibilities in the absence of the Program Manager and supports the long-term success and growth of BLN24's federal customer experience portfolio.

Essential Duties & Responsibilities:

Program & Client Management

Support the Program Manager in leading all aspects of contract execution.
Serve as a primary point of contact for Government stakeholders and maintain strong customer relationships.
Coordinate project schedules, staffing, priorities, budgets, and deliverables.
Monitor contract performance, identify risks, and implement corrective actions when needed.
Act on behalf of the Program Manager as required.

Program Delivery

Coordinate the execution of research, customer experience, data collection, analytics, and program support activities.
Ensure project activities align with agency objectives, contract requirements, and industry best practices.
Review project deliverables and support the development of executive briefings, reports, and presentations.
Collaborate with technical, research, and business teams to deliver innovative solutions that improve customer and stakeholder experiences.

Team Leadership

Coordinate the work of cross-functional teams, including project staff, analysts, researchers, and subject matter experts.
Foster collaboration across internal and external stakeholders.
Support workforce planning, onboarding, mentoring, and staff development.
Promote continuous process improvement and knowledge sharing.

Quality & Performance

Ensure deliverables meet contractual requirements and BLN24 quality standards.
Monitor project milestones, budgets, schedules, and performance metrics.
Support implementation of quality management processes and continuous improvement initiatives.
Assist with risk management, issue resolution, and performance reporting.

Business Growth & Strategic Support

Support the continued growth of BLN24's federal customer experience and research portfolio.
Identify opportunities to improve service delivery and expand support across federal agencies.
Maintain awareness of emerging customer experience, research, and digital transformation trends.
Contribute to proposal development, staffing strategies, transition planning, and business development efforts.

Required Qualifications:

Bachelor's degree from an accredited college or university.
Minimum of eight (8) years of experience conducting population-based surveys.
Minimum of eight (8) years of experience developing and implementing sampling designs.
Minimum of eight (8) years of experience administering and analyzing survey research.
Minimum of eight (8) years of experience conducting cognitive testing, focus groups, and/or interviews.
Minimum of eight (8) years of experience developing and delivering executive-level reports and presentations.
Demonstrated experience leading multidisciplinary project teams and managing complex federal programs.
Strong organizational, analytical, written, and verbal communication skills with the ability to effectively engage Government stakeholders.
Experience managing project schedules, risks, budgets, staffing, and deliverables.

Preferred Qualifications:

Experience supporting the U.S. Department of the Treasury, Internal Revenue Service (IRS), or other federal civilian agencies.
Experience supporting customer experience (CX), survey research, program evaluation, analytics, or organizational improvement initiatives.
Experience managing federal contracts or BPA task orders.
Project Management Professional (PMP) certification or equivalent project management credential preferred.

What BLN24 brings to the Game:
BLN24 benefits are game changing. We like our team to play hard and that means they need to be taken care of — physically, financially, and emotionally. We make sure to keep them in the game by giving them access to generous medical, dental, and vision plans.

You can join one of the fastest growing companies headquartered in the Washington DC Metro Area. We give you the opportunity to work in different sectors, so you have the chance at variety while maintaining stability.
Flexibility at BLN24 allows each individual the opportunity to balance quality work and their personal lives. Depending on projects, we allow remote working opportunities so you can always be in the game no matter where you call home.

BLN24 is an Equal Opportunity Employer. We believe people are our strength and understand diverse talents are key to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Company

BLN24

Federal digital modernization, branding, data management

BLN24 delivers human-centered services to federal agencies in digital modernization, branding, data management, and customer experiences, with a focus on the healthcare sector. It starts with in-depth client analysis and uses cross-disciplinary teams in strategy, technology, and user experience to design and implement practical solutions, emphasizing clear communication and measurable outcomes. The company differentiates itself through mission-focused, government-oriented projects and a diverse, collaborative delivery model across multiple domains. Its goal is to help federal agencies succeed by providing practical, multidisciplinary solutions that improve digital systems, data practices, brands, and user experiences, while maintaining a diverse and committed workplace.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Tysons, VA
Founded: 2017

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