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Emory Healthcare

Academic medical center delivering patient care

Director HR Business Partner - Physician Division

HR Generalist & Employee RelationsPosted on Nov 10
Full-timeAtlanta, GA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in human resources, business administration, or a related field is required; a master's degree is preferred.
  • At least six years of HR leadership experience is required; a minimum of three years in HR service delivery or shared services roles is preferred.
  • Previous supervisory experience is desired.
  • Strong understanding of HR processes, technology, and best practices is required.
  • Leadership, communication, and interpersonal skills are required.
  • A proven track record in process improvement and project management is required.
  • Knowledge of HR and healthcare compliance and regulations is required.
  • Problem-solving and critical-thinking abilities are required.

Responsibilities

  • Design, implement, and manage HR service delivery strategies and initiatives to meet business objectives and provide effective service and support to leaders and employees.
  • Partner with the People Operations team, including HR service delivery consultants, talent development, talent acquisition, and workplace services, to support managers and employees.
  • Develop and execute a comprehensive HR service delivery strategy aligned with organizational objectives and HR service excellence.
  • Identify solutions to improve employee experience, organizational culture, employee engagement, succession planning, leadership development, and retention of critical talent in alignment with company values.
  • Support client groups on HR matters including onboarding, benefits, performance management, and training opportunities.
  • Guide new managers in strengthening leadership skills related to performance coaching, difficult conversations, and employee relations challenges and opportunities.
  • Support awareness of and compliance with systemwide HR operational procedures, including merit and bonus, leave management administration, and employee relations recommendations.
  • Partner with the People Operations team to identify solutions that improve succession planning, employee engagement, and talent retention.
  • Continuously assess and optimize HR service delivery processes, systems, and procedures to improve efficiency and effectiveness while maintaining compliance with legal and industry standards.
  • May lead a team of HR professionals, providing guidance, mentoring, and support for delivery of HR services.
  • Define and track key performance indicators to measure HR service delivery quality and success, report on performance, and recommend improvements.
  • Ensure HR service delivery practices comply with relevant laws, regulations, and policies, mitigate risks, and maintain data security.
  • Lead change management initiatives for HR service delivery improvements and ensure smooth transitions for employees and HR staff.
  • Serve as an escalation point for complex employee inquiries or issues and resolve concerns professionally and empathetically.
  • Partner with Emory Healthcare HR Communities of Expertise to support and cultivate positive employee relations.
  • Support and may manage the HR service delivery budget, controlling costs while optimizing service quality.
  • Encourage the professional development and growth of HR service delivery team members through training, coaching, and performance feedback.

Desired Qualifications

  • Certification in human resources, such as PHR or SPHR, is a plus.
  • Previous experience in healthcare and/or a highly matrixed organization is preferred.
  • Familiarity with HRIS and workforce management systems is preferred.
  • Change management expertise is preferred.

About the Company

Emory Healthcare

Academic medical center delivering patient care

Emory Healthcare provides hospital-based medical care and supports a broad range of health services, from routine treatment to complex medical interventions. The organization combines clinical practice with medical research to advance treatments and patient outcomes. Its approach emphasizes expertise, collaboration, and compassionate care to improve lives inside hospitals and in the wider community. Emory Healthcare differentiates itself through high-quality patient care, active research programs, and a culture that prioritizes excellence and humanity. The overarching goal is to deliver excellent patient outcomes while expanding knowledge through research and education, ultimately improving health outcomes for patients locally and beyond.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Conyers, GA
Founded
2015

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