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iMentor

Nonprofit pairs first-generation students with mentors

Program Manager

Community Outreach & ProgramsPosted on Nov 6
Full-timeNew York, NY, USA$62k /yr

About the Job

Requirements

  • Two or more years of professional experience in youth development, education, or volunteer engagement.
  • A deep belief in mentoring as a way to help students achieve their aspirations.
  • Strong written and verbal communication skills, including the ability to have difficult conversations.
  • Strong organization and time-management skills.
  • Ability to interpret data, understand its implications, and identify next steps.
  • Ability to work independently and collaboratively within a team.
  • Experience facilitating classroom sessions and events.
  • Experience and comfort working with high school students, school staff, and adult volunteers.
  • A bachelor's degree is required.
  • Must complete district-required background checks.
  • Must be fully vaccinated before the start date to comply with the NYC vaccine mandate.

Responsibilities

  • Match mentors and mentees at the beginning of each program cycle.
  • Provide cohort-level and individualized coaching to mentors to help them support and build relationships with their mentees.
  • Provide targeted case management support to pairs to help them meet program outcomes and participation requirements.
  • Use data to identify pairs that may need additional support or program interventions.
  • Use the iMentor online platform to document pair-support notes and troubleshoot struggling pairs with a supervisor.
  • Create and coordinate in-person meeting opportunities for pairs to increase program participation.
  • Lead multiple weekly classroom sessions for mentees at partner schools.
  • Ensure mentees and mentors exchange meaningful correspondence weekly through the iMentor technology platform.
  • Plan and manage monthly events at the school site.
  • Promote and facilitate mentor training.
  • Work with the manager and Associate Director of High School Partnerships to develop strong partnerships with school staff and administrators in support of programmatic and curricular outcomes.
  • Coordinate with partner schools and internal teams on post-secondary goals and support strategies for students and mentors.
  • Document support provided and maintain timely, high-quality notes on the progress of all pairs.
  • Use class sessions and events to build college and career aspirations and help students navigate post-secondary preparation.
  • Provide cohort-level and individual support to mentors so pairs identify and pursue post-secondary goals.
  • Communicate weekly with mentors by email.
  • Track weekly class attendance and monthly event attendance.
  • Attend weekly Grade Team Meetings and monthly program and regional team meetings in person.
  • Attend ongoing Program Manager trainings.
  • Comply with safety policies, including obtaining consent forms, following safety escalation protocols, logging safety notes and incidents, and monitoring pair communication.
  • Perform other role-aligned duties assigned by the supervising manager.
  • Work 3–4 days per week in schools and 4 days per month in the office.
  • Work 3–5 evenings per month and travel throughout the region for some weeknight events and trainings; transportation is not provided.

Desired Qualifications

  • Bilingual Spanish is a plus.
  • College access programming or volunteer management experience is a plus.
  • Knowledge of the regional community, school culture, and state college landscape is a plus.

About the Company

iMentor

Nonprofit pairs first-generation students with mentors

iMentor is a nonprofit that helps first-generation high school students prepare for college and beyond by pairing them with college-educated mentors. Working mainly in New York City and Chicago, iMentor forms school partnerships and runs a matching program where mentors guide students through college planning, navigating higher education, and early career steps. Mentors receive training and ongoing support, and students access various services to stay on track toward college enrollment and success. Compared with other programs, iMentor focuses specifically on first-generation students, builds long-term, school-based mentoring relationships, and uses outcome data to measure impact. It sustains its work through donations, grants, corporate sponsorships, and partnerships with high schools. The organization’s goal is to close the opportunity gap by ensuring more first-generation students enroll in college and succeed after graduation.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1999

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